Computer Lab Facilitator

Easterseals Redwood•Cincinnati, OH

About The Position

Easterseals is changing the way the world views and defines disability by making profound and positive differences in people’s lives every day. In Greater Cincinnati, we do this with a focus on building a more diverse and inclusive workforce and community by supporting people living with intellectual and developmental disabilities, veterans and military families, and people facing economic disadvantages.

Requirements

Minimum of an associate's degree from an accredited college or university and one year of experience in the field of developmental disabilities; Or
Relevant experience on a year-for-year basis, or credentialing that substitutes for the educational requirement;

Responsibilities

Responsible for data entry of client information
Responsible for client follow-up calls
Scheduling of conference calls, Zoom, Teams, etc.
Interacts with staff, customers and the community in a positive and respectful manner
Assists with facilitating day-to-day operations in the lab
Creates and maintains a positive environment for customers that provides a safe space for them to decompress, de-escalate and feel supported
Helps to de-escalate customers who are demonstrating heightened behavior
Ability to understand and effectively work with technology
Assists with selecting appropriate training methods or activities (e.g., simulations, mentoring, on-the-job training, professional development classes)
Use known education principles and stay up to date on new training methods and techniques
Manage and maintain in-house training facilities and equipment
Experience with Google Classroom/Google Docs
Hands-on experience coordinating multiple training events in a corporate setting
Adequate knowledge of learning management systems and web delivery tools
Experience with e-learning platforms
MS Office proficiency
Advanced organizational skills with the ability to handle multiple assignments