AY2526 Computer Lab Aide - CTS (Work-Study Required)

Duquesne UniversityPittsburgh, PA
46dOnsite

About The Position

Duties include: Monitoring and providing assistance to students and faculty in computer labs across campus, perform basic computer troubleshooting and printer maintenance, and assist with other related duties as assigned. Computer Lab Consultants are responsible for maintaining a clean quiet work area. Qualified candidates will demonstrate good customer service and the ability to communicate effectively. Must be able to lift and move 20-30lbs. Must be available to work 11 hours during normal business hours which are M-Th 8:00am-10:00pm, F 8:00am-6:00pm. Weekend hours are also available.

Requirements

  • Must be able to lift and move 20-30lbs
  • Must be available to work 11 hours during normal business hours which are M-Th 8:00am-10:00pm, F 8:00am-6:00pm
  • Customer Service
  • Basic technology troubleshooting knowledge
  • Good communications skills

Responsibilities

  • Monitoring and providing assistance to students and faculty in computer labs across campus
  • Perform basic computer troubleshooting and printer maintenance
  • Maintaining a clean quiet work area
  • Answer phones/emails
  • Perform walk-throughs of the labs
  • Deliver computer supplies on campus
  • Assist with events
  • Troubleshoot basic technology issues/answer computer lab questions

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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