Computer Field Technician

BC Tech Pro • Alexandria, LA

1d • Onsite

About The Position

This is a Computer Field Technician position focused on hardware repairs and installations for laptop and desktop units. The role involves completing on-site hardware warranty services for customers in a designated territory. It is a 1099/per call position where pay is based on the number of calls completed, starting at $35 and increasing with travel distance. The pay period is every Friday after the first week worked. Tickets are typically run Monday-Friday during the day shift, and candidates must be available a minimum of 3 weekdays. Call volume is variable, usually 2-4 calls per day. The role requires completing Dell and Lenovo certifications during onboarding, which are online and free. Technicians will visit multiple work sites daily, requiring reliable transportation and a valid driver's license. Daily tasks include logging into a tech portal by 9 am to code calls and map routes, confirming service times with customers, picking up parts daily from FedEx or UPS stores, completing services at customer sites (residential and commercial), and dropping off old parts with provided pre-paid labels.

Requirements

• Prior experience with laptop and desktop hardware
• Regularly available a minimum of 3 weekdays
• Reliable form of transportation
• Valid driver's license
• Access to a computer and the Internet
• Prior hands on experience with replacing components on laptops and desktops
• Comfortable with daily local travel

Responsibilities

• Perform hardware repairs and installations on laptop and desktop units
• Complete certifications from Dell and Lenovo as part of onboarding
• Log into your tech portal each morning by 9 am to code calls and map out your route for the day
• Confirm service times with the customer in your tech portal
• Complete services at the customer site (residential and commercial)
• Pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite
• Drop off the old parts with the pre-paid label that is provided once all calls are completed for the day

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed