Compliance Specialist

Way Finders•Springfield, MA

18d•$24 - $27•Onsite

About The Position

Compliance Specialist Way Finders is a Top Workplaces for Nonprofit organization, named as an employer of choice because our employees said so! At Way Finders, we are passionately invested in lifting up the region’s people, places, and systems. Though our team performs a wide variety of functions, we are united by our shared mission: to build and advocate for a thriving region; to improve the stability and economic mobility of families and individuals; and to develop and manage a robust range of safe, affordable housing options. Interested in joining our team of dedicated professionals? Way Finders is currently seeking a full-time Compliance Specialist in our Rental Assistance department. The Compliance Specialist supports our mission by training program staff to ensure efficient onboarding and understanding of, and compliance with, rules and regulations, with updates as necessary. The Compliance Specialist also assists in the development and implementation of quality control procedures that are in line with state, federal, and program requirements. Benefits include: 20 days accrued PTO during year one | 15+ holidays annually | Health, dental, and vision insurance options FROM DAY ONE | Educational assistance | Medical Reimbursement Account | Dependent Care Account | 403(b) retirement plan with employer match | Life insurance | Short-term and long-term disability insurance | Transportation benefits | Employee Assistance Program | Annual staff picnic! Wage starts between $24.00 and $27.25 per hour depending on equivalent qualifications. Interested applicants must submit a resume and cover letter; applications will be accepted until the position is filled. The candidate will work fully onsite.

Requirements

2 years' equivalent experience in housing, social services, or a related role, with 1 year as a field specialist; a combination of experience plus an Associate degree may be a substitute
Knowledge of housing assistance related regulations and policies
Demonstrated ability to effectively train and impart knowledge in classroom and mentoring environment
Proficiency with Microsoft Office and databases, and comfort in learning new technologies
Demonstrated ability to create and manipulate reports and software programs
Ability to effectively communicate (both written and verbal) and in group settings
Collect and analyze financial and other data following guidelines to determine eligibility

Nice To Haves

Bilingual (English/Spanish) skills appreciated but not required

Responsibilities

Conduct audits in accordance with agency policy to ensure compliance with state, federal and program requirements
Educate and advise staff on policies, procedures, regulations, community concerns and issues, through both initial and ongoing training programs and seminars
Maintain database and systems to track performance and findings, and report to management and funding sources
Submit required information to funding sources in a timely manner, and resolve any discrepancies
Verify client eligibility for programs based on sensitive details
Educate and advise landlords, tenants, community groups, and stakeholders on policies, procedures and regulations; act as liaison as necessary and appropriate
Respond to requests for information from auditors, other agency departments or funding sources
Establish and maintain strong, collaborative relationships with internal staff and departments, owners, landlords, community groups, funding sources, and other housing related departments or agencies to achieve goals
Manage and maintain case load as assigned
Assist in the research and resolution of software issues and perform software enhancement testing to ensure functionality
Proactively identify and inform management of any issues that may adversely affect the department or organization
Provides indirect supervision and direction to staff in the performance of assigned duties and resolution of matters of a more complex nature