Compliance Specialist/ Central Contract Specialist

CGI•Albany, NY

1d•Hybrid

About The Position

CGI Federal's Housing Compliance team that partners with a local public housing authority and the U.S. Department of Housing and Urban Development (HUD) to assist in the provision of affordable housing has an opening for a Business Processing Specialist (CCS). This is an opportunity to join an energetic team with a collaborative management group and work with affordable housing owners and management companies within an assigned portfolio of properties. New team members receive in-depth training to prepare them for their role. Additional training and professional development opportunities are also available, both for the affordable housing industry and general business skills. Under the direction of the Asset Manager/Central Services Manager (CSM), the Business Processing Specialist will work directly with property owners and staff to assist them with a variety of tasks that include: renewals of their affordable housing contracts, determining their annual rent adjustments, reconciling monthly payment requests, processing claims for unpaid rent and damages and extended vacancies. The Business Processing Specialist will use CGI's propriety IT systems as well as the Microsoft Office Suite to accomplish day-to-day tasks. This position is located in our Albany, NY office; however, a hybrid working model is acceptable.

Requirements

Bachelors/ associate's degree preferred OR significant relevant experience in lieu of education will be considered.
Professional, organized, and able to manage multiple tasks each with varying deadlines
Proficiency with Microsoft office, particularly Outlook, Excel, and Word
Mathematics, data entry, record keeping, and account management skills
Effective written and verbal communication skills

Nice To Haves

Proven job history or equivalent track record of success
Demonstrate the ability to learn new skills and tasks quickly and adapt to change
Have strong computer skills, particularly in using MS Office i.e. Outlook, Word, and Excel
Have strong organizational and time management skills. They will be able to prioritize, be proactive, be self-motivated and have the ability to work well independently
Need to be able to successfully manage several different tasks, each in various stages of completion and each with their own deadlines
Proven ability to learn from mistakes
Have good customer service and communication, both written and verbal, skills as well as be a team player

Responsibilities

Perform detailed reconciliation of monthly payments to property owners
Renew expiring Housing Assistance Payments contracts
Perform annual contract rent adjustments
Evaluate and approve owner's claims for reimbursement due to unpaid rent, tenant damages, and vacancies
Maintain property files and records retention in accordance with HUD and corporate policy
Maintain positive relations with owners, residents and their representatives, neighborhood groups, and local governments
Other duties and responsibilities as assigned