Compliance Specialist 2 (08116, 08110)

State of Montana • Helena, MT

12d

About The Position

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Office of Inspector General. Under general supervision, this position conducts federally mandated quality control reviews of Supplemental Nutrition Assistance Program (SNAP) cases. The role is responsible for auditing a random sampling of SNAP cases to measure the validity and accuracy of recipient eligibility and benefit decisions, ensuring that state policies and procedures comply with federal regulations and approved waivers. Why Join DPHHS Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents. The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities w hether you are joining the workforce or have several years of experience.

Requirements

• Knowledge of public assistance eligibility and related computer systems.
• Ability to learn and apply state and federal laws, regulations, and procedures necessary to conduct quality control reviews.
• Ability to conduct face-to-face interviews with SNAP recipients, their representatives, and public or private sources to obtain information.
• Ability to research and interpret information provided by SNAP recipients, assess for discrepancies, and apply State policies and regulations to determine validity of eligibility determinations.
• Ability to establish and maintain effective working relationships with leadership staff, peers, clients, third parties, and the general public.
• Strong oral and written communication skills to gather information, analyze data, and document findings utilizing the approved federal website for case submission.
• Ability to operate a personal computer and general office equipment as necessary to complete essential functions, including using spreadsheets, word processing, databases, email, internet and other computer programs.
• Ability to perform basic math calculations.
• Ability to work independently with moderate supervision.
• Meet minimum qualifications: o Bachelor’s degree in business, human services or related degree. o Two years’ experience determining or reviewing public assistance eligibility. o Equivalent combinations of directly related education and experience may be considered on a case-by-case basis.
• It is a requirement that the incumbent possesses a valid driver's license and be able to drive an automobile or have the ability to travel to field work sites.

Responsibilities

• This position conducts federally mandated quality control reviews of Supplemental Nutrition Assistance Program (SNAP) cases.
• The role is responsible for auditing a random sampling of SNAP cases to measure the validity and accuracy of recipient eligibility and benefit decisions, ensuring that state policies and procedures comply with federal regulations and approved waivers.

Benefits

• The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees