About The Position

Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We’ve had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it’s at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work. We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point32Health. Job Summary The Compliance Program Senior Manager, Regulatory Audits will oversee the development, implementation, and management of a comprehensive regulatory audit program. This program will ensure that the organization complies with all relevant regulations and standards, with a focus on managing state and federal regulatory audits across multiple lines of business. This role involves management, response and tracking of regulatory audits, collaborating with cross-functional teams and leaders, and managing audit processes to maintain compliance when responding to regulatory requests across regulatory audits and market examinations.

Requirements

  • Bachelor's degree in business, finance, law, or a related field.
  • 8 - 10 years’ experience in compliance program management and audit leadership, including deep knowledge of regulatory compliance and risk assessment.
  • Exceptional problem-solving, analytical, and communication skills.
  • Proven ability to collaborate effectively with cross-functional teams and senior leadership.
  • Proficiency in audit tools and software.
  • Strong comprehension of quality assurance and improvement processes.
  • Must be able to work under normal office conditions and work from home as required.
  • Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
  • May be required to work additional hours beyond standard work schedule

Nice To Haves

  • Master's degree is a plus
  • Professional certification (e.g., Certified Compliance & Ethics Professional) is a plus.

Responsibilities

  • Lead and manage audit teams in conducting comprehensive compliance program audits, risk assessments, and reviews.
  • Evaluate and assess the effectiveness of the organization's compliance program, policies, and procedures.
  • Ensure the organization's strict adherence to relevant laws, regulations, and industry standards.
  • Develop and execute a strategic audit plan, including risk assessments, audit programs, and regulatory considerations.
  • Analyze audit findings and data to identify compliance issues, vulnerabilities, and opportunities for improvement.
  • Prepare detailed audit reports, findings, and recommendations for executive management and key stakeholders.
  • Implement and monitor corrective actions and improvements to elevate the effectiveness of the compliance program.
  • Maintain meticulous records of audit activities, findings, and remediation actions.
  • Effectively communicate audit results, compliance status, and recommendations to relevant teams and departments.
  • Provide compliance training and guidance to employees and management to enhance understanding and adherence.
  • Other projects and duties as assigned.

Benefits

  • Medical, dental and vision coverage
  • Retirement plans
  • Paid time off
  • Employer-paid life and disability insurance with additional buy-up coverage options
  • Tuition program
  • Well-being benefits
  • Full suite of benefits to support career development, individual & family health, and financial health
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