Compliance Operation Manager

QuillBot•Menlo Park, CA

4d•$38 - $52•Hybrid

About The Position

QuillBot was founded in 2017 with a mission to help students and professionals—especially those learning English—strengthen their writing. Today, we help over 56 million people around the world create great things. Whether you're writing, designing, coding, or collaborating, QuillBot is a place where anyone can create at the speed of thought. Our AI-powered tools help you think clearly, communicate effectively, and create beautifully—across every platform, in any format, at any skill level. If you're passionate about using technology to make the path from inspiration to execution more accessible, intentional, and relevant, come join us. Role Overview The Learneo Compliance team builds the operational infrastructure crucial for meeting regulatory deadlines, including program execution, compliance oversight, transparency reporting, and crisis management. By collaborating with Legal, Product, Engineering, and other business units, we design risk-based compliance workflows and implement scalable processes. This enables Learneo to operate confidently within the intricate global regulatory environment. As the Compliance Operation Manager, you will own and scale Learneo's critical compliance programs, ensuring global audit-readiness and transparency across all regulatory landscapes. This role requires a mix of strategic planning and hands-on execution, including leading the preparation of quarterly transparency reports with cross-functional coordination, developing and refining operational risk assessment frameworks, coordinating complex regulatory implementation projects across Legal, Engineering, and Product teams, managing all compliance escalations, and collaborating to build repeatable processes that efficiently expand compliance capabilities as global obligations increase.

Requirements

4–6 years in compliance, regulatory affairs, or program management—ideally in tech or other regulated industries.
Background in trust & safety, content moderation, or platform governance.
Demonstrates a proven program management track record delivering complex, multi-stakeholder initiatives from concept to launch.
Strong understanding of compliance frameworks, audit methodologies, and risk assessment best practices.
Hands-on experience with transparency reporting, compliance documentation, and/or regulatory submissions.
Analytical and detail-oriented: can interpret complex regulations and turn them into actionable, auditable programs.
Excellent project & stakeholder management—driving timelines, dependencies, and cross-functional alignment.
Clear communicator (written and verbal) able to explain complex topics to technical and non-technical audiences.
Systems thinker who designs scalable, repeatable processes.

Nice To Haves

Direct experience with platform/content moderation regulations such as the EU Digital Services Act (DSA), Digital Millennium Act (DMCA), or GDPR.
Familiarity with global transparency reporting requirements and associated best practices.
Understanding of cross-border regulatory compliance challenges in technology platforms.
Experience utilizing compliance management tools, audit documentation systems, or advanced project management platforms.

Responsibilities

Scale Learneo’s compliance processes, frameworks, and systems for global growth and repeatability.
Lead mid-tier regulatory projects end to end—from scope to implementation and verification—driving cross-functional execution.
Run risk assessments for new requirements and implement mitigation plans with partner teams.
Own global transparency reporting, ensuring timely, accurate, regulation-aligned submissions.
Lead annual audit cycles, raising audit maturity and expanding program capabilities.
Translate regulatory requirements into practical, auditable workflows with Legal, Eng, Product, Policy, and T&S; support senior Compliance leads with strategy and executive reporting.

Benefits

Competitive salary and annual bonus
Medical coverage, including full dental and vision
Retirement savings plans
Life and disability benefits
Vacation & leaves of absence
Annual family planning stipend
Social responsibility program (volunteer time off and donation matching)
Developmental opportunities through education & developmental reimbursements & professional workshops
Maternity & parental leave
Hybrid & remote model with flexible working hours
On-site & remote company events throughout the year
Annual wellness stipend
Monthly tech stipend
Employee referral program
Premium access to QuillBot