Compliance Officer

Citizens • Johnston, RI

1d

About The Position

Are you passionate about data privacy and ready to grow your career in risk
management?

Join us as a privacy risk professional and play a pivotal role in strengthening
our enterprise privacy and compliance efforts. As a Compliance Officer, you’ll
help drive Citizens’ customer-first, innovation-driven growth by identifying,
assessing, and managing privacy risks across business lines. This entry-level
role offers valuable exposure to financial institution operations, laws and
regulations, cybersecurity, and data protection practices.

As a Compliance Officer, you’ll help execute our Privacy Office strategy to
ensure compliance with Citizens privacy policies and evolving privacy laws and
regulations. You’ll help champion Privacy by Design (PbD) across the
organization, leveraging skills you bring and learn on the job to support
providing guidance and effective challenge in risk management processes as well
as strategic decision-making with risk and business partners. You will be
expected to learn on the job and grow into a full-fledged risk and compliance
professional. Bonus points if you bring a great sense of humor—we value
personality as much as professionalism!

Requirements

• Strong verbal and written communication skills.
• Strong organizational, teamwork, and interpersonal skills.
• Self-starter who will take initiative, learn quickly, and work both independently and collaboratively.
• Results oriented and quickly turn around high-quality work in a fast-paced environment.
• Ability to learn quickly on the job and apply training/learnings to everyday responsibilities 
• Critical thinker with strong problem-solving and risk assessment abilities
• Big-picture thinker as well as detailed-oriented
• Able to work with Microsoft Office suite
• Comfortable working with large datasets and using data to drive decisions

Nice To Haves

• Risk management and/or privacy certifications welcomed

Responsibilities

• Learn to build relationships and collaborate with business lines to identify, mitigate, and escalate privacy risks
• Learn to conduct privacy vendor assessments with internal stakeholders and third-party teams
• Learn to implement Privacy by Design practices to proactively address privacy risks
• Learn to drive cross-functional strategies to ensure compliance with Citizens policies and current/future privacy laws
• Learn to provide guidance and challenge to business units on privacy-related risks
• Learn to assess privacy controls for compliance with laws, regulations, and internal policies
• Learn to perform independent risk assessments across regulatory frameworks (GLBA, GDPR, CCPA, COPPA, TCPA, CAN-SPAM, etc.)
• Learn to complete Privacy Impact Assessments for new initiatives and products
• Learn to support investigations and remediation of privacy incidents
• Learn to design and analyze key risk and performance metrics to identify trends and measure program effectiveness and perform reporting/metrics storytelling 
• Learn to partner with Line of Defense teams to enhance risk culture and control effectiveness
• Learn to contribute to the development and continuous improvement of the Privacy Program
• Learn to use data analytics tools to manage privacy-related data and generate actionable insights

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees