Compliance Officer

Tellworks Communications • Arlington, TX

3h • Onsite

About The Position

The Compliance Officer is responsible for designing, implementing, and enforcing compliance, risk management, and control frameworks across Tellworks Logistics’ warehouse operations. This role requires hands-on, on-the-floor engagement and direct involvement in daily warehouse activities, including receiving, put-away, picking, stocking, packing, shipping, product inspection, cargo handling, inventory control, and order fulfilling, to ensure controls are consistently executed and effective. The position ensures that operational, regulatory, and financial controls align with SOC 1 Type 1 and Type 2, SOC 2 Type 1 and Type 2, OSHA requirements, and industry best practices. The Compliance Officer is expected to actively test controls, identify gaps, and drive corrective and preventive actions (CAPA) in real time with warehouse teams. This role also supports audit readiness, business continuity and disaster recovery (including testing), and IT General Controls (ITGC), while working closely with the Chief Compliance Officer (CCO), operations leadership, IT, and external auditors to embed compliance fully in warehouse execution.

Requirements

• Bachelor’s degree required
• Minimum of 8 years of experience in compliance, risk management, or regulatory roles, preferably within warehousing, logistics, or supply chain environments
• Strong working knowledge of warehouse operations, OSHA, labor and employment laws, safety and environmental regulations, logistics-related compliance requirements, and relevant industry standards
• Proven experience building and managing compliance programs in multi-site and/or multi-state organizations
• Excellent analytical, documentation, problem-solving, and communication skills
• Ability to travel up to 30%

Nice To Haves

• JD, MBA, or relevant compliance certification strongly preferred
• Big Four or similar consulting experience preferred
• Lean Six Sigma background preferred
• CIA, CISA, and/or ISO-based certifications preferred

Responsibilities

• Support the enterprise compliance program design under guidance of the Chief Compliance Officer
• Maintain compliance frameworks across multi-site warehouse operations
• Coordinate internal audits, compliance testing, and regulatory reviews
• Identify gaps, document deficiencies, track corrective actions, and report results
• Support SOC 1 and SOC 2 Type 1 and Type 2 examinations
• Design, document, and test control activities aligned to trust service criteria
• Maintain narratives, risk control matrices, and supporting evidence
• Coordinate management responses and remediation plans
• Oversee access management controls including provisioning, deprovisioning, and periodic reviews
• Monitor change management controls for systems supporting warehouse and financial operations
• Validate system operations controls including backups, logging, and monitoring
• Maintain Business Continuity and Disaster Recovery plans
• Facilitate tabletop exercises and functional BCDR testing
• Track findings and ensure remediation is completed
• Manage identified repeat failures and track corrective and preventive actions to closure
• Directly oversee compliance and control execution across all core warehouse processes, including receiving, put-away, picking, stocking, shipping, product inspection, cargo handling, inventory control (full and cycle counts), packing, and order fulfilment
• Actively identify risks, validate and test controls in real time, and hold operations accountable for consistent execution
• Continuously monitor performance, document results, and drive immediate remediation where gaps are identified
• Oversee compliance with OSHA, labor and employment laws, environmental regulations, and relevant industry standards
• Monitor regulatory and legislative developments impacting warehousing, fulfillment, and logistics operations, and proactively advise leadership on implications
• Identify and assess operational, financial, and IT risks across warehouse and supporting systems
• Implement preventive controls such as system access restrictions, approvals, and training requirements
• Apply detective controls including reconciliations, audits, exception reports, and monitoring dashboards
• Prepare audit schedules, coordinate walkthroughs, collect and validate evidence, and track remediation activities
• Serve as liaison between operations, IT, sites-leadership, and external auditors
• Provide regular reporting on audit status, findings, and compliance metrics

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 11-50 employees