Compliance Officer - Commercial Servicing

KeyBankBrooklyn, OH
Hybrid

About The Position

The Commercial Compliance Officer – Servicing, will be a member of the Commercial Lending and Deposits Compliance team within Compliance Risk Management. This role provides loan servicing support to business and commercial lines of business by researching, interpreting and assisting with applying the related laws and regulations. As a subject matter expert, the Commercial Compliance Officer – Servicing, will provide consultative advice, perform oversight activities and assume responsibility for mitigating and discouraging actions that may expose KeyCorp and its affiliates to risk outside its desired risk appetite. For assigned lines of business, the officer will serve as a corporate subject matter expert for all compliance risks, develop relationships of trust and confidence, and provide oversight and monitoring of line of business processes and controls. They will proactively identify process improvements or control gaps and facilitate necessary associated changes, keep abreast of new laws and regulations, and perform impact and gap analyses. The position also involves assisting with regulatory compliance exams, corporate policy and training development, educating and providing consultative advice on related regulations, providing independent review and challenge on various line of business activities, assisting with issues management and resolution, and participating in or leading various projects related to mitigating risk to Key. Additionally, the officer will assist the broader Commercial Lending and Deposits Compliance team with various aspects of commercial banking.

Requirements

  • Bachelor’s Degree or equivalent work experience required
  • 3-5 years of experience as a financial services compliance professional, bank regulator or other comparable legal experience
  • Demonstrated knowledge of the regulatory requirements related to loan servicing compliance
  • Experience applying and interpreting SCRA, FCRA, ECOA, UDAP/UDAAP, state law requirements, and other commercial or banking laws and regulations
  • Demonstrated knowledge of operational processes that facilitate business and commercial loan servicing
  • Ability to comprehend and interpret federal and state laws that apply to loan servicing or other commercial banking requirements
  • Strong relationship management and leadership skills
  • Candidate must possess the wherewithal and flexibility to undertake new functions/tasks as the Compliance Risk and line of business evolves and grows
  • Proven ability to work in a team environment
  • Sound decision-making skills; able to make decisions independently and quickly
  • Solid written and oral communication skills
  • Sound understanding of compliance risks
  • Strong research skills coupled with strong problem solving/analytical skills
  • Strong attention to detail

Nice To Haves

  • Juris Doctorate or CRCM preferred
  • Experience working within the three lines of defense model strongly considered

Responsibilities

  • Provide loan servicing support to business and commercial lines of business by researching, interpreting and assisting with applying the related laws and regulations
  • Provide consultative advice, perform oversight activities and assume responsibility for mitigating and discouraging actions that may expose KeyCorp and its affiliates to risk outside its desired risk appetite
  • Serve as a corporate subject matter expert for all compliance risks for assigned lines of business
  • Develop relationships of trust and confidence with the designated lines of business
  • Provide oversight and monitoring of line of business processes and controls
  • Proactively identify process improvements or control gaps and facilitate necessary associated changes
  • Keep abreast of new laws and regulations, and perform impact and gap analyses as applicable
  • Assist with regulatory compliance exams
  • Assist with corporate policy and training development
  • Educate and provide consultative advice on related regulations
  • Provide independent review and challenge on various line of business activities
  • Assist with issues management and resolution
  • Participate in or lead various projects related to mitigating risk to Key
  • Assist the broader Commercial Lending and Deposits Compliance team with various aspects of commercial banking

Benefits

  • Base salary in the range of $71,000.00 - $125,000.00 annually
  • Eligibility for incentive compensation which may include production, commission, and/or discretionary incentives
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