Compliance Manager (Healthcare)

Pear Suite•Austin, TX

3d•$89,000 - $134,000•Remote

About The Position

This is not a software QA role. This position focuses on healthcare compliance and provider QA. Candidates with backgrounds in healthcare operations, community health and care navigation are encouraged to apply. The Compliance is responsible for designing, implementing, and overseeing Pear Suite’s compliance and quality programs across our provider network and SaaS customer base. This role ensures internal teams, subcontracted providers, and external partners are equipped with the knowledge, tools, and competencies to deliver high-quality, compliant, and culturally competent services. As a manager, this individual will lead the end-to-end compliance function, integrate QA and compliance into ongoing education, and establish scalable systems that ensure both regulatory adherence and operational excellence.

Requirements

5+ years of experience in compliance or quality assurance in healthcare or community-based care. Compliance Healthcare Certification strongly preferred.
Strong understanding of Medicaid, CHW models, and community-based care.
Strong organizational and project management skills, with ability to manage multiple priorities.
Demonstrated ability to integrate compliance and quality principles into training and operational processes.
Self-motivated, adaptable, and comfortable in a fast-paced, evolving startup environment.

Nice To Haves

Bilingual and/or experience in culturally responsive training design is a plus.

Responsibilities

Partner with the Head of Operations to design and deliver training addressing audit findings, regulatory requirements, and policy updates.
Monitor provider performance and documentation practices, ensuring adherence to care planning, reporting, and compliance requirements.
Develop QA dashboards, reports, and documentation to measure training effectiveness and compliance outcomes.
Serve as a subject matter resource for interpreting compliance standards and embedding them into day-to-day operations.
Conduct documentation reviews and identify trends tied to compliance or training gaps.
Collaborate with operations, customer success, and product to align platform features and workflows.
Support development of compliance dashboards, reporting, and metrics to measure program effectiveness and audit readiness.
Contribute to readiness for new initiatives, state expansions, and evolving regulatory enviornments.