Compliance Investigations Specialist

Circle K•Charlotte, NC

15d

About The Position

JOIN OUR TEAM! At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on the go. Then, you know what Couche-Tard/Circle K is. We have grown into a successful global company with over 17,000 stores in 29 countries, serving almost 9 million customers every day. In total, approximately 149,000 people work in our stores and offices. We make journeys easier by offering fast and friendly service. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s going, we can help you get there. Are you ready to grow your career? Let's grow together! Compliance Investigation Specialist THE ROLE We are seeking a hands‑on Internal Investigations Specialist to support our Global Compliance function, reporting directly to the Global Compliance Director. This role is ideal for a strong investigator—such as a CFE, auditor, or compliance specialist. The role requires a strong understanding of compliance frameworks applicable to complex, high‑risk industries—including fuel distribution, tobacco, lottery/gaming, financial transactions, anti‑corruption, and AML environments.

Requirements

Education: Bachelor’s degree in Law, Criminal Justice, Accounting, Business, or a related field.
Experience: 5-8 years of experience in internal investigations, compliance, forensic auditing, risk management, or corporate ethics.
Strong familiarity with regulatory expectations and investigative best practices within highly regulated environments.
Skilled in conducting difficult interviews, analyzing complex fact patterns, and preparing high‑quality investigative reports.
Ability to work with cross‑functional leaders, influence decision‑making, and navigate sensitive or confidential matters.
Strong ethical judgment and integrity
Excellent collaborator and team player
Effective communicator with strong interpersonal skills
Influencing and stakeholder‑management capability
Change‑management mindset; ability to champion new processes
Investigative interviewing skills
Analytical thinking and attention to detail
Ability to remain calm and strategic in sensitive situations
Language skills: Bilingualism required (Advanced French and English) both spoken and written, as the person will be required to work and communicate regularly in English while performing the tasks outlined above. Specifically, the role requires collaboration with global teams.

Nice To Haves

Preferred certifications: CFE (Certified Fraud Examiner) CIA (Certified Internal Auditor) CAMS (Certified Anti‑Money Laundering Specialist) CCEP/LPEC or similar compliance certifications
Experience with high‑volume retail, energy/fuel, tobacco, lottery/gaming, or financial‑crime‑exposed industries is an asset.

Responsibilities

Internal Investigations Manage end‑to-end cases: intake, evidence collection, interviews, documentation, and reporting.
Investigate fraud, theft, misconduct, bribery/corruption, conflicts of interest, and AML concerns.
Apply structured, objective, and consistent investigative methodologies.
Draft clear, practical reports for leadership and cross‑functional teams.
Maintain confidentiality, data integrity, and proper handling of evidence.
Collaboration With Internal Stakeholders & Internal Audit Partner with Internal Audit to share insights, trends, and root‑cause findings.
Work with HR on employee‑related investigations and workplace concerns.
Collaborate with Operations, Loss Prevention, Finance, Legal, and IT Security for fact‑finding and remediation.
Bring a team‑oriented, solution‑focused mindset to cross‑functional work.
Support Compliance in High‑Regulation Environments Apply working knowledge of anti‑corruption, AML, and retail regulatory requirements.
Understand obligations linked to fuel distribution, tobacco controls, lottery/gaming, and age‑restricted sales.
Integrate compliance expectations into investigations and recommendations.
Corrective Action Plans & Remediation Develop clear, actionable remediation plans following investigation findings, addressing root causes and control gaps.
Work with stakeholders to assign ownership, timelines, and measurable outcomes for corrective actions.
Track progress until full closure and escalate risks or delays appropriately.
Support development or revision of policies, SOPs, controls, and training materials tied to investigation outcomes.
Reporting, Audit Cycle Support & Compliance Governance Maintain accurate case files, dashboards, KPIs, and investigation metrics for quarterly and annual reporting.
Support Internal Audit with data, recurrent themes, systemic vulnerabilities, and evidence needed for scheduled reviews.
Contribute to enterprise‑level compliance reports, board/executive briefings, and compliance maturity assessments.
Ensure documentation meets legal, regulatory, and internal quality standards.