Compliance Field Liaison

Shionogi•Florham Park, NJ

10d•$85,000 - $115,000•Hybrid

About The Position

Overview The Compliance Field Liaison will serve as a key point of contact between Compliance and field-based personnel in Commercial functions (Sales, Managed Markets) and Medical functions (MSLs) in support of the commercialization and communication of promotional and medical information regarding pharmaceutical products. The Compliance Field Liaison will support field teams’ compliance with relevant laws and regulations by delivering comprehensive training and thoughtful advice on applicable policies, SOPs, and processes, and will participate in monitoring and auditing activities to ensure compliance with the same. The Compliance Field Liaison will also collaborate with members of the Compliance team as well as additional stakeholders (such as Operations, Training, and IT) to support the successful rollout of new field-facing initiatives and support training initiatives.

Requirements

A bachelor’s degree is required for this role.
4+ years’ experience providing compliance advice, compliance training, and/or sales training to pharmaceutical/biotech companies, or in a similar role at a pharmaceutical/biotech company.
Clear understanding of the elements of an effective compliance program, including written standards, training, effective communication, risk assessment, auditing, monitoring, and corrective action.
Familiarity with regulatory industry standards and regulations.
Proficient in MS Word, MS Excel, MS PowerPoint, Adobe Acrobat, and technology.
Strong written and oral communication skills.
Possess solutions-oriented and problem-solving mindset.
Strong interpersonal skills: active listener, responsible, dependable, flexible, patient, motivating, and empathetic.
Strong collaborator and team player: ability to work well as part of a team, bringing different groups together, as well as independently with minimal supervision.
Ability to develop and maintain effective working relationships.
Must live a commutable distance to our US Corporate Headquarters in Florham Park, NJ.
Office presence required 50% per month, at least 2-3 days per week.
Ability and willingness to travel approximately 10% of the year

Nice To Haves

Compliance certification a plus.
Experience with learning management systems (LMS) and/or training technology a plus.

Responsibilities

Serve as an advisor and primary point of contact between Compliance and field-based personnel in Commercial functions (Sales, Managed Markets) and Medical functions (MSLs).
Work with cross-functional teams to provide guidance to field personnel and managers regarding identification and mitigation of potential compliance risks as they relate to field activities and initiatives.
Assist in periodic review of, and updates to, Compliance policies, SOPs, guidance, and the Code of Conduct, as required.
Support development of new/updated field training assets on compliance-related topics.
Collaborate with colleagues in other support functions (including Operations, Training, and IT) to ensure compliant and timely roll-out of training programs and other initiatives.
Assist field personnel and managers in issue review/resolution and escalate matters to VP Compliance or other Compliance team members, as appropriate.
Support gathering of information for field-related inquiries and investigations, as needed.
Engage in live and virtual monitoring of field-driven activities and data, including but not limited to ride-alongs, speaker programs, field communications, field-generated data, and Medical Information Requests (MIRs).
Represent Compliance during product launch activities and/or integration of new products.
Support the Aggregate Spend Specialist in the review of field-generated transfers of value (TOVs).
Support the VP Compliance in additional activities, as requested, such as the company’s Annual Global Compliance Week and other special projects.
Support the development and customization of field training materials, including slide decks, e-learning modules, handouts, and job aids tailored to role-specific risks and considerations.
Track and monitor training completion using learning management system or manual trackers, as applicable, and follow up with field personnel for whom training is nearing the due date or overdue.
Collect and summarize post-training feedback to identify potential opportunities for improvement.
Other duties as assigned.