Compliance Consultant, Privacy Office - Remote

Symetra

39d • Remote

About The Position

Symetra is seeking a Compliance Consultant to join our Privacy Office within the
Enterprise Compliance Department. As a Compliance Consultant, you will lead and
support key initiatives that help strengthen our ability to comply with evolving
privacy laws and mitigate regulatory risk across the enterprise, including
acting as a Privacy Subject Matter Expert (SME) to provide strategic guidance
across business units, advising initiatives involving personal information, and
establishing, enhancing and maintaining Privacy Office controls and reporting
mechanisms.

This role is central to supporting the strategic development and operational
maturity of our privacy program and helps ensure that enterprise privacy
practices are aligned with consumer expectations, regulatory requirements,
company policies and industry best practices.

Requirements

• High school diploma required
• 6+ years of comprehensive privacy program and regulatory compliance experience in the insurance or financial services industries.
• BA/BS Degree in business, law, risk management or related field or equivalent experience.
• In-depth understanding of U.S. federal and state privacy laws and frameworks, including GLBA, CCPA, TCPA, and CAN-SPAM.
• Familiarity with privacy related risks associated with digital and AI related applications.
• Ability to adapt to changing priorities and to support evolving business needs and regulatory requirements.
• Strong analytical and problem-solving abilities; able to translate regulatory requirements into operational practice and apply a broad perspective to challenges.
• Ability to review, interpret, and analyze documentation and data for accuracy, relevance, and compliance.
• Experience using and implementing productivity tools including data analytics and AI-driven solutions.
• Effective in both independent and collaborative environments; comfortable advising senior stakeholders.
• Demonstrated integrity, discretion, and commitment to confidentiality and trust.
• Excellent communication, presentation, and organizational skills.
• Proficiency with Microsoft Office, SharePoint, Teams, and other business productivity tools.

Nice To Haves

• CIPP-US/CIPM-US or other privacy certifications preferred.

Responsibilities

• Work with a team dedicated to managing privacy risks, conducting privacy impact assessments, investigating privacy incidents, and remediate issues to uphold privacy standards.
• Provide secondary support for privacy incidents including reviewing, assessing, and documenting privacy incidents to determine regulatory impact, notification obligations, and required remediation actions.
• Lead and manage privacy-related projects and operational initiatives designed to enhance Symetra’s regulatory posture and maturity.
• Evaluate applications, systems, digital initiatives, AI tools and third-party vendor solutions, via our privacy impact assessment process, for potential privacy implications and advise on appropriate controls.
• Apply privacy regulations, including GLBA, CCPA, TCPA, CAN-SPAM, and other applicable U.S. privacy laws, translating them into actionable guidance for business stakeholders.
• Advise business lines on compliant use of personal information.
• Support the development, enhancement, and operationalization of Symetra’s external facing privacy notices and internal privacy policies, procedures, and standards.
• Ensure privacy compliance controls are implemented and sustained across business lines, digital channels and technology platforms.
• Collaborate cross-functionally with legal, technology, risk, marketing, and operations teams to embed privacy by design principles into business processes and project lifecycles.
• Review new and amended privacy laws and regulations and lead the implementation of organizational changes to ensure compliance.
• Report on program performance by developing and maintaining key metrics and reporting systems, presenting findings to leaders across multiple stakeholder organizations.
• Contribute to the creation and delivery of enterprise privacy training and awareness programs tailored to function-specific needs.

Benefits

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level