Compliance Analyst I - P&C Compliance

USAA • San Antonio, TX

23d • Hybrid

About The Position

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a motivated and detail‑oriented Compliance Analyst I to join our Property & Casualty (P&C) Compliance Monitoring and Risk Assessment team. This role is ideal for a professional with a strong foundation in insurance compliance, testing, and risk assessment, who is looking to make a meaningful impact within a collaborative and forward‑thinking compliance organization. The ideal candidate will bring three or more years of hands-on testing, auditing and/or quality assurance experience, along with three or more years working in regulatory compliance within the P&C insurance space. Experience in Second Line of Defense (SLOD) P&C insurance compliance (3+ years) or First Line of Defense (FLOD) Quality Assurance (5+ years) is highly desirable. Strong proficiency in risk assessment methodologies such as RCSA, PRCI and Compliance RA, coupled with solid analytical, technical, and statistical abilities, is essential for regulatory compliance risk identification and synthesizing complex information to support well‑informed, risk mitigation decisions. If you are passionate about compliance, risk mitigation, and driving operational excellence, we encourage you to apply and contribute to our continuous improvement efforts. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ or Tampa, FL. Relocation assistance is not available for this position.

Requirements

• Bachelor's degree. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
• 4 or more years meaningful work experience in insurance industry or financial services or niche technical fields directly related to the role.
• Knowledge of data analysis tools and techniques with ability to evaluate risk and make recommendations
• Ability to perform complex analysis and provide insights and recommendations to business and/or compliance partners.
• Understanding of Microsoft Office tools to include Word, Excel, and PowerPoint.

Nice To Haves

• Three or more years of testing and auditing experience, preferably within P&C insurance or Life insurance industries.
• Three or more years of regulatory insurance compliance experience, with exposure to state insurance regulations and compliance monitoring activities.
• Three or more years of Second Line of Defense (SLOD) P&C compliance experience, or five or more years of First Line of Defense (FLOD) Quality Assurance experience in an insurance or risk‑related function.
• Demonstrated risk assessment experience, including working knowledge of RCSA (Risk and Control Self‑Assessment) and PRCI (Process, Risk, and Control Identification) methodologies.
• Strong analytical, technical, and statistical skills, with the ability to synthesize information from diverse sources, identify trends, develop recommendations, and support data‑driven decisions.
• Excellent verbal and written communication skills, with the capability to clearly articulate complex or sensitive issues to management and key stakeholders.
• Experience supporting or leading SLOD testing, internal audits, or regulatory insurance examinations, including developing test scopes and drafting test scripts.
• Relevant Compliance, Risk Management, or Third-Party Risk designations (e.g., AICP, CPCU, CCEP, MCM, CRCM, CRMA, ARM).
• Strong relationship‑building and interpersonal skills, with the ability to collaborate effectively with business partners and influence positive change.

Responsibilities

• Conducts reviews of laws and regulations for business impact and conveys requirements for awareness and action.
• Performs compliance risk management activities in accordance with enterprise compliance standards.
• Provides compliance input on business action plans, projects or operational requests.
• Captures information, analyzes data trends, identifies root cause(s), and provides information to the business or project teams.
• Ensures documents, projects, processes or product initiatives align with regulatory requirements and enterprise policy.
• Identifies outstanding compliance issues and coordinates accurate implementation of business requirements.
• Participates in compliance risk management activities in accordance with enterprise compliance policies and procedures.
• Serves as a resource to team members on raised issues of a routine nature.

Benefits

• At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.
• These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
• Additionally, our career path planning and continuing education assists employees with their professional goals.
• For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level