Complex Sales Manager - Hilton Orlando Lake Buena Vista & Buena Vista Palace

Hilton Worldwide•Lake Buena Vista, FL

29d

About The Position

The beautiful Hilton Orlando Lake Buena Vista and Hilton Orlando Buena Vista Palace are seeking a Complex Sales Manager to join their commercial services team! These 800+ and 1000+ room properties offer 90,265sq. ft. and 118,082sq. ft. of meeting space respectively and are adjacent to Disney Springs. In this role, you will report to the Director of Sales, as well as a complex Director of Sales and Marketing! The ideal candidate for this position will possess previous full-service hotel sales experience, securing groups and conventions by building and establishing relationships with customers. The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. Specifically, you would be responsible for performing the following tasks to the highest standards: Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations - Understand the customer and the business leaders expectations. Adapt to a changing market.

Requirements

full-service hotel sales experience
securing groups and conventions by building and establishing relationships with customers
strong sales, communication, and networking skills
demonstrate a deep understanding of customer needs
apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel

Responsibilities

Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals.
Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams.
Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals.
Apply strong sales skills to create customer value.
Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.
Demonstrate a mastery of the prospecting process.
Identify potential customers.
Prepare and implement your call strategy.
Understand the customer and the business leaders expectations.
Adapt to a changing market.

Benefits

Access to pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs