Complex Procedural Scheduler | Cancer Services | PRN Status

Logan Health Medical Center • Kalispell, MT

2d

About The Position

This position performs scheduling services and administrative support to enhance the function of the assigned area(s) to provide optimal patient care and ensure a seamless patient experience. Our Mission : Quality, compassionate care for all. Our Vision : Reimagine health care through connection, service and innovation. Our Core Values : Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. Join Logan Health’s Cancer Services team and make a meaningful impact on the lives of patients and families navigating complex care. As a Complex Procedural Scheduler, you’ll play a vital role in coordinating essential appointments, procedures, and treatments—ensuring every patient receives timely, seamless, and compassionate care. Why You’ll Love This Role You’ll be a critical part of our cancer care team, helping patients through some of the most important moments in their health journey. Your work directly supports providers, nurses, and multidisciplinary teams, helping the clinic operate smoothly and efficiently. You’ll experience meaningful, patient-centered work where your attention to detail and organization truly makes a difference. You’ll join a supportive environment that values teamwork, professionalism, and growth.

Requirements

• Post–high school education or vocational training in healthcare.
• Healthcare or customer service experience.
• Knowledge of medical terminology.
• Proficiency with computers and Microsoft Office; ability to learn new software.
• Exceptional organizational skills, attention to detail, and strong critical thinking abilities.
• Ability to prioritize tasks, work independently, and thrive in a team environment.
• Professional verbal and written communication skills, with the ability to support diverse audiences.
• Strong interpersonal skills with professionalism, tact, and discretion when handling sensitive or confidential information.

Nice To Haves

• Ability to type 45+ WPM (highly preferred).

Responsibilities

• Coordinate Patient Scheduling Accurately schedule exams, procedures, surgeries, treatments, and follow-ups according to department and provider guidelines.
• Communicate exam prep instructions clearly and ensure patients understand next steps.
• Coordinate multi-step cancer treatment plans, including clinic visits, labs, imaging, infusions, and radiation—sequenced correctly and on time.
• Support Multidisciplinary Care Schedule pre-surgical appointments, cardiac cath lab, electrophysiology, imaging, and all post-operative visits.
• Ensure patients have pre-procedural clearances and all necessary paperwork completed ahead of time.
• Maintain smooth communication between patients, providers, and specialty departments.
• Operational & Administrative Excellence Coordinate resources to ensure proper use of operating room, EP, and cath lab block time, equipment, and supplies.
• Support operating room block utilization goals (75% used block time) and release unused blocks per guidelines.
• Maintain databases, reduce duplicate accounts, and ensure accuracy of patient information.
• Assist with onboarding and cross-training of new team members.
• Collaborate with leadership and clinic staff to support daily operations and maintain workflow efficiency.
• Service & Professional Standards Maintain patient privacy and strict confidentiality in accordance with HIPAA.
• Communicate professionally, clearly, and calmly—even during periods of high patient volume or stress.
• Demonstrate reliability, dependability, and consistent attendance.

Benefits

• PRN employees can participate in a matching 401(k) plan and have access to the Employee Assistance Program.
• Additionally, they may qualify for hourly differential pay for certain shifts or hours, offering extra compensation based on department-specific scheduling needs.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees