Complex Maintenance Manager (Temp. Housing Available)

CoralTree Hospitality • Snowmass Village, CO

4d • $85,000 - $95,000

About The Position

The Complex Maintenance Manager is responsible for maintaining the physical assets, operational integrity, and resort-level appearance of a resort-style residential community. This role blends hands-on technical expertise, leadership of the engineering team, and strategic oversight of building systems, amenities, and capital projects. The Complex Maintenance Manager works closely with property management and the Homeowners Association (HOA) to ensure a luxury living experience, asset preservation, and compliance with all regulatory and safety standards.

Requirements

• 5–10+ years of engineering or facilities leadership experience in resort, luxury residential, hospitality, or high-rise environments.
• Demonstrated experience working with HOAs and residential ownership groups.
• Strong hands-on technical expertise across multiple building systems and resort amenities.
• Proven leadership and contractor management experience.
• Excellent communication, organization, and guest-service skills.
• Proficiency with CMMS systems and basic computer applications.

Nice To Haves

• Relevant trade licenses (HVAC, electrical, plumbing)
• Certified Pool Operator (CPO)
• EPA Universal Certification
• OSHA or safety certifications
• Facilities or engineering management credentials a plus

Responsibilities

• Oversee the daily operation, maintenance, and repair of all building systems including HVAC, plumbing, electrical, fire/life safety, elevators, pools, spas, water features, and irrigation systems.
• Maintain resort-quality standards for all amenities, common areas, and back-of-house spaces.
• Perform hands-on repairs, diagnostics, and preventive maintenance as needed.
• Implement and manage a comprehensive preventive maintenance program to minimize downtime and protect assets.
• Ensure full compliance with safety regulations, local codes, and brand or resort standards.
• Lead, train, and schedule the engineering and maintenance team in a 24/7 resort environment as applicable.
• Set service-driven performance expectations aligned with luxury hospitality standards.
• Promote a culture of safety, professionalism, and proactive service.
• Mentor team members and support skills development and cross-training.
• Serve as the primary engineering liaison to the HOA board and residential management.
• Attend HOA meetings and provide clear technical reports, project updates, and recommendations.
• Support HOA initiatives related to reserve planning, capital improvements, and long-term asset care.
• Address resident maintenance concerns with a hospitality-focused, solution-oriented approach.
• Coordinate and supervise outside contractors and specialty service providers.
• Develop scopes of work, obtain bids, and ensure vendor services meet resort quality expectations.
• Enforce contractor compliance with safety, insurance, and property standards.
• Evaluate vendor performance and recommend improvements or replacements as needed.
• Plan and oversee capital improvement projects including unit upgrades, amenity renovations, and infrastructure replacements.
• Collaborate with management and HOA on project planning, budgeting, and scheduling.
• Track project progress, control costs, and ensure minimal disruption to residents and guests.
• Ensure projects are completed on time, on budget, and to luxury resort standards.
• Assist in preparation and management of operating and capital budgets.
• Monitor expenses and implement cost-effective solutions while maintaining premium quality.
• Maintain accurate records including maintenance logs, inspections, permits, and compliance documentation.
• Provide input for reserve studies and long-term capital planning.

Benefits

• Sick pay, available upon hire
• Paid time off
• Health insurance options, including vision insurance and dental insurance
• Life insurance
• Flexible spending accounts and health saving account options
• Retirement savings account with a company match
• Affordable bus passes for commuters
• Discounted Room Nights at participating CoralTree properties and free room night program after 6 months of employment
• 2-day Ski Pass or Wellness Perk (winter season only)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees