Complex Director - University Housing

Universities of Wisconsin•Whitewater, WI

22h•$43,888•Onsite

About The Position

The Department of University Housing at the University of Wisconsin-Whitewater seeks a Complex Director (Residence Life Coordinator II, AE046). This is a 12-month live-in position with a start date of Mid-July 2026. Complex Directors are an integral part of the Residence Life program for University Housing at the University of Wisconsin-Whitewater. Complex Directors oversee all management functions of a residence hall complex including supervision of staff (a graduate Assistant Complex Director, Resident Assistants, and clerical support), advising student leadership groups, facilities management, and crisis response. Complex Directors’ primary goal is to work closely with an Assistant Director to create a living, learning community that fosters academic success, embraces pluralism and promotes personal growth in a department that values individual staff members’ work/life balance, which is particularly critical for those in live-in positions. Additional benefits include a beautifully furnished two-bedroom apartment including washer/dryer, meal plan, reserved parking permit, membership to University Fitness Center, an excellent health/retirement package, and professional development funds.

Requirements

Master’s degree is required in College Student Personnel, Higher Education Administration, Counseling, or related area
Ability to interact respectfully with people with diverse socioeconomic, cultural and ethnic backgrounds
Willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and drills

Nice To Haves

Previous residence hall experience is strongly desired.

Responsibilities

Supervise, train, and evaluate a graduate Assistant Complex Director, undergraduate Resident Assistants, and clerical assistants.
Manage room changes and related occupancy functions using established procedures.
Maintain accurate occupancy records.
Assume responsibility for the student conduct process within the hall(s).
Meet with students, assign appropriate educational sanctions, and maintain accurate records associated with this process.
Manage the early alert for academic success retention efforts for your complex which includes using assessment data to implement programs and coordinate academic based interventions and referrals with at risk students identified.
Responsible for collaborating with the Learning Community office and managing any Residence Life learning community initiatives that may happen in the hall.
Coordinate the opening and closing procedures for the residence halls at the beginning and end of each semester and during holiday periods.
Maintain contact with custodians and maintenance personnel and work cooperatively with facilities staff to report damage, repairs, and replacements occurring within the halls.
Duties include willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and drills.
Provide training and resource information to develop and implement programs.
Participate in leadership programs sponsored by Residence Life.
Mentor Assistant Complex Director in their work with the Leadership Involvement Team (LIT).
Advise Homecoming committee members.
Make referral contacts when necessary for students facing academic, personal, or other concerns.
Instruct a training course for new RAs.
Utilize student development and learning theories to assist with assessing student needs, setting goals, and implementing and evaluating programs.
Assume an active role in the planning and production of the annual social justice program, Boxes & Walls.
Assume an active role in implementing programs which will facilitate the personal and educational growth of residents.
Participate in the overall administration of Residence Life and University Housing by serving on committees and task forces, attending staff meetings, representing the office as requested, cooperatively assisting colleagues, and assisting with financial management.
Perform other duties that may be assigned by the Assistant Directors, Associate Director of University Housing, or Executive Director of University Housing.
May supervise the day-to-day activities of students and/or professional staff and assist with the personnel management allocation plan including hiring, training, supervision, and evaluation
Serves as a main point of contact for resident support providing mediation and resolution of personal and facility issues
Plans, implements, and evaluates student programs and initiatives for residence life
Receives and responds to crisis and student conduct situations according to established policies and procedures