Complex Director of Sales

Crestline Hotels & Resorts•Orlando, FL

39d•$100,000 - $110,000

About The Position

We are currently on the hunt for a Complex Director of Sales. The ultimate mission of this role will be to drive market share growth and guest satisfaction. This is a phenomenal opportunity for someone excited to work with a premium brand and Crestline Hotels & Resorts, a company that has continuously been labeled a great company to work for! A strong predictor of success for the Complex Director of Sales will be the ability to: Quickly understand market conditions and provide leadership around maximizing opportunities for revenue growth from new and current customer base and nearby competition Drive a culture of success and effective sales tactics while mentoring the existing sales team Develop cohesion with the General Manager, Revenue Management, and Regional Sales staff to ensure alignment and open communication Possess excellent selling skills and style to connect quickly with customers The Complex Director of Sales should also be able to work closely and collaborate effectively with: All key leaders across the hotel to include the General Manager, Assistant General Manager, Front Office Manager, and other Operational Leaders Crestline's Executive and Regional Sales Leadership, and Revenue Management Additional Corporate Staff and key members across the Corporate level to include Human Resources, Centralized Accounting, and Senior Operations staff

Requirements

High School Graduate or General Education Degree (GED) with 3-5 years of equivalent work experience - you have a passion for Hotel Sales coupled with a competitive, hunter mentality!
Strong understanding of Hotel Sales and Comp Sets with a proven track record of success
Exceptional communication skills both verbal and written - your ability to communicate and influence by word and writing is a must
Basic Computer Skills - you must have the ability to communicate effectively through email as well as manipulate and analyze information quickly from spreadsheets and databases

Nice To Haves

Bachelor's Degree
Premium-branded Select, Focused, or Extended Hotel Stay experience
Delphi experience for Hilton/Marriott Hotels or Envision for Crestline's Hyatt hotels

Responsibilities

Strong focus on growth of Total Hotel Revenue and positive RevPAR Index Change Year-Over-Year - your ability to influence and increase these upon starting is key
Understanding and execution of the Sales Process to effectively contract group business and secure corporate negotiated rate accounts
Understand and champion the hotel's overall Business Plan with a strong focus on execution
Ensure a strong understanding of the hotels Comp Set and provide any recommendations to the Field Sales Staff and General Manager
Staff Optimization - ensure all newly hired and current sales staff understand their mission and have the tools to execute successfully on the Business Plan
Develop and get to know key players to include Hotel Ownership and pertinent Field/Corporate Staff