Complex Catering & Events Coordinator | Westin & Renaissance Columbus

Crescent Careers • Columbus, OH

9h • $27

About The Position

The Westin Great Southern and Renaissance Columbus are seeking a Complex Catering & Events Coordinator to join the team. This role is responsible for coordinating and executing flawless meeting, event and wedding services for clients and providing sales support for the department. The Westin Great Southern and Renaissance Columbus are seeking a Complex Events Manager to join the team. The Complex Events Manager is responsible for Event Coordination and Management in accordance with brand standards for all assigned catering groups and groups with guest room blocks, with or without event space. They will coordinate contracted event space and guest rooms, arranges event and guest room details, and meets budgeted revenue through upselling and management of contracted events and rooms. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are committed to providing you with:

Requirements

• A minimum of 2 years experience in a sales/catering office or related field is required.
• High school diploma/GED required.
• Ability to work evenings, weekends, and holidays is required.

Nice To Haves

• Prior sales experience and wedding planning experience is highly preferred.
• Hotel reservations & Sales and Catering software program knowledge is high desired.

Responsibilities

• Prepares all event documentation and coordinates with sales, hotel departments and customer to ensure consistent, high level service throughout pre-event, event and post event phases.
• Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
• Acts as liaison between field sales person and customer throughout the event process.
• Makes presence known to customer at all times during this process.
• Is available to solve problems and/or suggest alternatives to previous arrangements.
• Proactively identifies operational challenges associated with his/her event and works with the hotel staff and customer to solve these challenges and/or develop alternative solutions.
• Manages banquet and meeting space for assigned groups.
• Advises sales staff as to ability to accommodate client demands including phone requirements, fit of available space and materials such as booths.
• Assist sales staff in promoting hotel, developing leads and securing re-bookings.
• Access and input data into a computer system to generate account history reports.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Benefits

• Highly competitive salary of $27/hr
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED