Complex Banquet Server - Hilton Portland & Duniway
About The Position
Come join the team at Hilton Portland Downtown where you will be part of a team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list! Here you will enjoy great perks such as complimentary shift meal, discounted transportation pass, plus Hilton room discounts for you and your family worldwide through our Go Hilton Travel discount program! We know that you’ll love being a part of the Hilton team! Do you have 3 years of banquet serving experience and a genuine spirit to serve? Apply today! Shift Pattern: flexible availability required, shift times will vary, union position Hourly Rate: $16.30 per hour plus service charge pool A Banquet Server is responsible for delivering and serving food and beverage items to banquet guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Banquet Server, you would be responsible for delivering and serving food and beverage items to guests in a friendly, timely, and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: Set banquet tables to meet function specifications Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments Ensure menu knowledge Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area Ensure guest satisfaction throughout the meal service Respond to guest requests in a friendly, timely, and efficient manner Assist fellow team members and other departments wherever necessary to maintain positive working relationships Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Requirements
- 3 years of banquet serving experience
- genuine spirit to serve
Responsibilities
- Set banquet tables to meet function specifications
- Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments
- Ensure menu knowledge
- Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area
- Ensure guest satisfaction throughout the meal service
- Respond to guest requests in a friendly, timely, and efficient manner
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships
- Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
Benefits
- complimentary shift meal
- discounted transportation pass
- Hilton room discounts for you and your family worldwide through our Go Hilton Travel discount program
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
