About The Position

Hilton San Francisco Union Square and Parc 55 are seeking a Complex Assistant Director of Revenue Management to lead the Revenue team! As one of the tallest buildings in the city, this historic yet innovative 3-tower hotel has 1,921 rooms, 134,500 square feet of banquet space, and 4 food and beverage outlets. Located in the heart of San Francisco, the Hilton San Francisco Union Square is in the middle of everywhere you want to go! World class shopping in Union Square, the Historic Cable Cars Chinatown and Moscone Center are just steps away from the largest hotel on the West Coast. The ideal candidate will have proven experience as an Assistant Director of Revenue at a big box hotel OR Director-level experience at a smaller hotel. They will also have experience with upward reporting to ownership, STAR reporting analysis, experience with Transient and Group strategy and experience with budgeting This role will report to the Complex Director of Revenue and oversee a revenue manager and an assistant revenue manager. What will I be doing? As the Assistant Director of Revenue Management, you would be responsible for assisting the Director in monitoring, managing and maintaining group and transient inventories to ensure the most effective and efficient balance between demand and availability in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Requirements

  • Proven experience as an Assistant Director of Revenue at a big box hotel OR Director-level experience at a smaller hotel
  • Experience with upward reporting to ownership
  • STAR reporting analysis experience
  • Experience with Transient and Group strategy
  • Experience with budgeting

Responsibilities

  • Assist in managing and maintaining group and transient inventory controls including, but not limited to, room accommodation and rate inventory controls, roll-in controls, group inventory and cut-off dates, implementation of blackout dates, maintaining demand information and managing sellout strategies in partnership with Front Office
  • Partner with Reservations to ensure efficient management of daily group inventory to maximize inventory and profitability
  • Develop, monitor and adjust sales and pricing strategies
  • Participate in competitive and demand analyses
  • Assist in forecasting, reviewing all competitive shops, reviewing demand, convention and city event calendars, maintaining data on competitor products and maintaining historical data on events and performance
  • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
  • Recruit, interview and train team members
  • Assist in daily department management and participate in and facilitate meetings

Benefits

  • Access to pay when you need it through DailyPay
  • Medical Insurance Coverage – for you and your family
  • Mental health resources including Employee Assistance Program
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel program: 100 nights of discounted travel
  • Parental leave to support new parents
  • Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
  • 401K plan and company match to help save for your retirement
  • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
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