Community & Workforce Specialist II - Youth Case Worker

Pima County • Tucson, AZ

1d • $21 - $29 • Onsite

About The Position

The Pima County Youth Center is hiring for a case manager to work with youth ages 16-24. The successful candidate will assist in workforce development for job seekers, providing assistance with job training, support services, and guidance, working directly with youth. The Community & Workforce Specialist II position is housed at the Pima County Youth One-Stop Center, 175 W Irvington Rd, Tucson AZ 85714 and is an 8:00am to 5:00pm (Monday – Friday) position.

Requirements

• Associates degree from an accredited college, university or technical school in management, public or business administration or a field related as determined by the department head at the time of recruitment AND one year of professional experience in health, customer service, human services, or a closely related field.
• One year of experience with Pima County as a Community and Workforce Specialist I or similar Pima County position, as determined by the department head at the time of recruitment.
• Valid driver license is required at time of application.
• Valid AZ driver license is required at time of appointment.

Nice To Haves

• Minimum one (1) year experience working with and assisting job seekers.
• Minimum one (1) year experience providing support services and community resources to the public.
• Minimum one (1) year experience in data entry.
• Minimum one (1) year experience delivering education or workforce services to at-risk youth and high school dropouts ages 16-24.

Responsibilities

• Participates in the day-to-day operational and support activities of a specialized, complex functional program or work unit within the Community & Workforce Development Department
• Provides direct services urgently and compassionately to Community & Workforce Development clients, which may include working with clients via phone, email, online, or in person, including collaboration with other agencies and organizations to maximize resources and services
• Assesses the needs of community members and provides guidance on appropriate resources based on individual needs
• Matches qualified candidates with resources, coaching, or support related to employment, education, or financial assistance
• Represents the program or work unit at community events and in meetings with County personnel and/or community partners
• Provides administrative and other support essential to the completion of program or work unit objectives, including mentoring and leading staff and volunteers in specialized program activities
• Provides input to management in the development of program goals and objectives
• Manages and maintains accurate records of program participants and their progress
• Responsible for other duties as assigned in support of the overall goals and functions of both the Community & Workforce Development Department and Pima County

Benefits

• Employees enjoy competitive salaries, generous health insurance coverage, and retirement plans that contribute to long-term financial security.
• Pima County recognizes the importance of a healthy work-life balance, offering flexible work schedules, a generous family leave policy and wellness programs that prioritize employee well-being.
• Employees benefit from opportunities for professional advancement through training programs, workshops, and educational reimbursement programs.
• In addition, a County-wide employee recognition program rewards employees who exemplify the County values of being accountable, respectful and ethical as well as providing great customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees