Community Standards Officer

City of Ann Arbor•Ann Arbor, MI

1d•Onsite

About The Position

The Community Standards Officer position for the City of Ann Arbor is responsible for enforcing parking and Community Standards ordinance violations. This includes investigating complaints, issuing warnings to ensure properties comply with City ordinances, and documenting all violations. The role requires working cooperatively with residents and property owners to explain compliance actions, impounding vehicles for various infractions, and collaborating with community associations and merchants to develop effective enforcement and prevention programs. Additionally, the officer will prepare necessary inspection reports, attend and testify in court and administrative proceedings, and respond to citizen inquiries in a timely and efficient manner.

Requirements

High School Diploma or equivalent (G.E.D.)
At least 2 years of proven customer service experience
Valid MI driver’s license

Nice To Haves

Associates Degree in Criminal Justice or at least 62 completed credit hours in related field

Responsibilities

Enforcing parking and Community Standards ordinance violations within the City
Investigating complaints of parking and Community Standards ordinance violations
Issuing warnings to ensure properties are compliant with City Community Standards ordinances
Maintaining and tabulating a daily log of activities
Documenting all parking and Community Standards ordinance violations
Working cooperatively with residents and property owners by explaining actions required to comply with Community Standards ordinances
Impounding vehicles for outstanding parking violations, obstructing public places or other infractions
Participating with community associations and merchants to develop effective enforcement and prevention programs for parking and Community Standards ordinance compliance
Preparing necessary reports of inspections
Attending and testifying in court and at administrative proceedings concerning parking or Community Standards ordinance violations
Responding to citizen inquiries in an efficient and timely manner