Community Standards Coordinator
About The Position
Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees? Were CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community. About the Community: Residents can enjoy the ultimate blend of rural serenity with an urban lifestyle, including a convenient onsite park and swimming pool. Additional amenities include a large indoor multi-purpose room and fitness center in a community where neighbors become friends. Join our team! The Community Standards Coordinator will maintain a high degree of customer service in all resident inquiries and interactions; answer phone calls and emails, and provide general information of HOA governing documents and violations.
Requirements
- Professional and adaptable, demonstrate good time management and organizational skills and have demonstrated an ability to maintain the confidentiality of business matters
- Self-motivated, dependable, organized, and efficient with excellent problem-solving skills
- Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel
- Able to communicate effectively orally and in writing, and have high attention to detail
- Have excellent telephone manner, with a commitment to the highest customer service possible
- Must have a valid drivers license in the state of employment and have reliable means of transportation as a personal vehicle may be required to perform certain responsibilities
- Must be available to work a flexible schedule to meet the needs of the site as determined by the Community Manager, including possible evenings and weekends
- Must pass a pre-employment drug screen and background check
- Mobility: Ability to walk the grounds long distances in various weather conditions.
- Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
- Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
- Manual Dexterity: Skills in using technology, including computers and mobile devices.
- Driving : Ability to operate vehicle to perform certain job functions.
- If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state drivers license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing.
Nice To Haves
- CAM license preferred (Required in Florida, Georgia and Nevada within six months of hire)
Responsibilities
- Conduct community drives and inspections of residential properties.
- Issue violations of the deed restrictions with specific reference to property maintenance and aesthetics.
- Document, photograph and record all violations.
- Assist Homeowners with the Architectural Review process.
- Prepare applications for the committee review.
Benefits
- Comprehensive benefits package including medical, dental, and vision
- Wellness program
- Flexible Spending Accounts
- Company-matching 401k contributions
- Paid time off for vacation, holidays, medical, and volunteering
- Paid parental leave
- Training and educational assistance
- Support programs, including Employee Assistance Program and Calm Health
- Optional benefits including short- and long-term disability, life insurance, and pet insurance
- Most importantly, a caring team who is dedicated to your success!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
