Community Services Manager

Emory Valley Center Inc•Oak Ridge, TN

23h•$20

About The Position

Community Manager Build Belonging. Champion Inclusion. Create Opportunity. Pay: $20 per hour Benefits: Vision, Dental, Medical, Paid Time Off (PTO), Retirement Plan, and more! At Emory Valley Center, we believe everyone deserves a life filled with connection, purpose, and opportunity. We’re looking for a passionate, forward-thinking Community Manager to help adults with intellectual and developmental disabilities (IDD) thrive in their communities. If you’re energized by relationship-building, inspired by person-centered work, and motivated to strengthen inclusive communities, this role is for you. As Community Manager, you won’t just coordinate services, you’ll help build lives rooted in belonging. You’ll support adults receiving: CISS (Community Integration and Support Services) Community Participation (CP) ILST (Independent Living Skills Training) Your mission? Promote meaningful engagement, skill development, and natural supports while ensuring services are delivered with excellence, compassion, and purpose. What You’ll Do: Lead & Support a Team Train and mentor DSPs in person-centered, community-based practices Ensure proper staffing coverage, including PTO, training, and emergency needs Step in to provide direct support when needed including interim coverage for newly accepted cases Champion Person-Centered Services Participate in Circle of Support (COS) and annual Person-Centered Support Plan (PCSP) meetings Monitor service utilization to ensure individuals receive their full authorized supports Model person-centered engagement alongside DSPs in real community settings Build Social Capital & Community Connections Identify inclusive venues, volunteer opportunities, memberships, and natural supports Support development of creative community calendars based on individual preferences Organize focus groups, social outings, and holiday/community events Share and celebrate success stories that highlight community integration Innovate & Leverage Technology Identify individuals who may benefit from enabling technology Support implementation of tech-based natural supports in home and community settings Strengthen Culture & Engagement Contribute to our Community Participation Facebook page presence Support internal culture rooted in compassion, innovation, quality, and respect for diversity, equity, inclusion, and belonging Who You Are A natural relationship-builder who sees ability, not limitation Skilled at coaching and mentoring frontline staff Organized, proactive, and comfortable balancing multiple priorities Passionate about inclusion and strengthening community ties Why Join Emory Valley Center? You’ll be part of an organization committed to: Compassion-driven service Forward-thinking innovation Meaningful community impact Diversity, equity, inclusion, and belonging Building an internal culture that values people as much as performance Here, your work doesn’t just support services — it transforms lives. If you're ready to help create communities where everyone belongs, grows, and contributes, we’d love to meet you. Apply today and help build possibility.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent required.
Must have a valid Tennessee driver’s license with a good driving record.
Duties may require occasional after-hours work and travel to organizational sites.
Required training/certifications provided by the organization including CPR/First Aid.
Build strong relationships with internal staff, families, and external partners while demonstrating sensitivity to program goals and organizational image.
Presents information clearly in verbal, written, and digital formats.
Manages time effectively and organizes responsibilities to promote teamwork and service efficiency.
Demonstrates proficiency in Microsoft Office and electronic documentation platforms.
Exercises sound judgment and maintain professionalism in all interactions.
Builds rapport with people receiving services and maintains a positive, supportive relationship.
Maintains confidentiality and adheres to HIPAA/HITECH standards.
Capable of lifting 50 pounds (e.g., manual wheelchair) and assisting with physical transfers as needed.

Nice To Haves

One year of experience in the IDD field or a related area preferred.
Supervisory experience preferred.

Responsibilities

Lead & Support a Team
Train and mentor DSPs in person-centered, community-based practices
Ensure proper staffing coverage, including PTO, training, and emergency needs
Step in to provide direct support when needed including interim coverage for newly accepted cases
Champion Person-Centered Services
Participate in Circle of Support (COS) and annual Person-Centered Support Plan (PCSP) meetings
Monitor service utilization to ensure individuals receive their full authorized supports
Model person-centered engagement alongside DSPs in real community settings
Build Social Capital & Community Connections
Identify inclusive venues, volunteer opportunities, memberships, and natural supports
Support development of creative community calendars based on individual preferences
Organize focus groups, social outings, and holiday/community events
Share and celebrate success stories that highlight community integration
Innovate & Leverage Technology
Identify individuals who may benefit from enabling technology
Support implementation of tech-based natural supports in home and community settings
Strengthen Culture & Engagement
Contribute to our Community Participation Facebook page presence
Support internal culture rooted in compassion, innovation, quality, and respect for diversity, equity, inclusion, and belonging

Benefits

Vision
Dental
Medical
Paid Time Off (PTO)
Retirement Plan
Attractive Compensation: Enjoy the flexibility of Pay on Demand (NetSpend) along with a comprehensive benefits package for our full-time team members, featuring a 401(k) plan.
Paid Time Off: Enjoy generous paid time off along with holiday pay to rejuvenate, ensuring you bring your best self to work each day.
A Strong Support System: Our supervisors are genuinely invested in the well-being of both our individuals and you!
Job Security: Enjoy peace of mind with a position at a well-established and thriving company that actively encourages internal mobility and career advancement.
Learning and Development: We are committed to your growth and equip you with the essential tools and training to build a rewarding career.
Wellness & Benefit Program: Life Insurance, Employee Assistance Program, Referral Program, Gym Membership, and more!