Community Services and Resettlement Internship (IINE-Lowell)

International Institute of New EnglandLowell, MA
Onsite

About The Position

The International Institute of New England is a 501(c)(3) non-profit serving refugees and immigrants in Boston, MA, Lowell, MA, and Manchester, NH. The Institute offers internships to students, graduate students, and recent graduates with demonstrated interest or experience in supporting refugee, asylee, and immigrant populations. Each internship includes an educational component, through which interns contextualize their experience and reflect on their service. Interns can also expect to spend some time each week supporting their office's front desk, assisting the Office Manager and learning to better navigate the services at the Institute. All internships are unpaid and correspond roughly with the US semester system: Summer Internship: June 1, 2026 through August 28, 2026 (Applications requested by May 2, 2026) First consideration is given to applicants that can commit at least 10 hours over the course of one of the semesters outlined above. Applicants are encouraged to apply regardless of whether their schedule fits the semester system; IINE makes exceptions on a case-by-case basis. Slots fill quickly and candidates are encouraged to apply earlier than the requested date above. Youth Services Internship Overview Youth Program serves refugee and immigrant youth ages 1524, supporting their personal, academic, and professional development as they navigate life in the United States. The program helps youth build self-sufficiency, leadership skills, and community engagement through case management, individualized support, and enriching group workshops. Youth participants gain access to a wide range of services, including after-school tutoring, job readiness training, digital and financial literacy sessions, and creative programming like arts and sports. The program also supports clients in pursuing educational goals such as HiSET and CNA certification and connects them with mentoring and internship opportunities. In addition, the Youth Team provides culturally responsive case management, coordinates volunteer support, and hosts inclusive events that empower young people to build confidence and meaningful connections. Reports To: Youth Services Program Manager Location: Lowell, MA

Requirements

  • Interest in international, refugee, asylee, and/or immigrant issues
  • Ability to work respectfully in a multicultural environment
  • Patience speaking with non-native English speakers/non-English speakers
  • Experience interacting with social welfare agencies highly desirable
  • Experience advocating on behalf of others
  • Excellent oral and written communication skills
  • Highly organized with great attention to detail
  • Ability to handle multiple tasks and to switch gears quickly
  • Professionalism, discretion, and maturity in dealing with confidential information
  • Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
  • Language skills in Arabic, French, Spanish, Dari, Pashto, Swahili, Kinyarwanda, Haitian Creole, or Somali highly desirable
  • Drivers license and/or car highly desirable

Nice To Haves

  • Experience interacting with social welfare agencies highly desirable
  • Language skills in Arabic, French, Spanish, Dari, Pashto, Swahili, Kinyarwanda, Haitian Creole, or Somali highly desirable
  • Drivers license and/or car highly desirable

Responsibilities

  • Assist in planning and facilitating youth events and activities
  • Provide tutoring and academic support to youth clients
  • Complete administrative tasks, including data entry and documentation
  • Attend team meetings and contribute to program discussions
  • Engage with clients and volunteers in a welcoming and professional manner
  • Shadow and support client intake sessions and one-on-one meetings
  • Help youth explore and apply for job opportunities
  • Design and distribute newsletters with program updates and resources
  • Create flyers and promotional materials for upcoming events and services
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