Community Service Aide

Public Health Solutions • New York, NY

10d • $17 - $17 • Hybrid

About The Position

Under direct supervision of the Center Manager, the Community Service Aide (CSA) is responsible for all clerical aspects of the job with direct supervision by the Nutritionist. Additionally, the CSA provides financial and residential screenings to WIC applicants to ensure maximum program enrollment and program integrity.

Requirements

• High School Diploma or GED Certificate.
• Entry-level computer skills.
• Bilingual Required (Spanish).
• Demonstrated ability for working with the public.
• Possess strong communication skills (listening, written, oral, and public speaking)
• Dedicated to helping improve the lives of disenfranchised and marginalized communities.
• Excellent team player with the ability to be flexible and work collaboratively and respectfully.
• Ability to embrace diversity; Possesses people and cultural competency skills.
• Work collaboratively both internally and externally and engage in consensus-based decision making
• Must be reliable and very organized with strong time management.
• Must be detail-oriented and able to work independently.
• Able to assist with receiving, sorting and storing inventory.

Nice To Haves

• Customer service experience preferred.

Responsibilities

• Welcomes WIC participants to the Center.
• Provides general knowledge of WIC program and orientation to new participants.
• Performs client anthropometric and hematological measurements on site to prevent delay in benefits between physician visits.
• Undergoes annual anthropometric and hematological training on site.
• Ensures that all WIC participants receive their WIC benefits, with full explanation on usage.
• Makes appropriate referrals for WIC participants to other services.
• Knowledgeable about all center activities and appointment types.
• Learns best practices associated with the delivery of Participant Centered Nutrition Services (PCNS).
• Participates in all other activities that contribute to the efficient operation of the WIC Center.
• Ability to travel and work at other WIC centers in Queens, Brooklyn, and the Bronx.
• Attends all mandatory trainings and meetings.
• Participates in program outreach to Local Organizations and Community Partners (Subject to travel).
• Other duties as assigned.

Benefits

• Hybrid Work Schedule.
• Generous Paid Time Off and Holidays.
• An attractive and comprehensive benefits package including Medical, Dental and Vision.
• Flexible Spending Accounts and Commuter Benefits.
• Company Paid Life Insurance and Disability Coverage.
• 403 (b) + employer matching and discretionary company contributions.
• College Savings Plan.
• Ongoing training and continuous opportunities for professional growth and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees