Community Service Aide (Real Time Crime Center)

Hillsborough County Sheriff's Office•Quantico, VA

12d•$20 - $30•Onsite

About The Position

Perform a variety of law enforcement support duties that do not require the direct involvement of a certified deputy or sworn personnel.

Requirements

Working knowledge of office policies and procedures.
Working knowledge of county and state ordinances, laws and regulations pertaining to the area of assignment.
Working knowledge of record keeping and general office procedures.
Some knowledge of the criminal justice system.
Ability to use a computer and related software.
Ability to deal with the public in a tactful and courteous manner.
A high school diploma or possession of a GED certificate.
Completion of pre-employment testing.
Attendance at the specified Sheriff's Office work location is required.
Depending on assignment, employees may be required to possess a valid Florida Driver License at time of employment. Driving history will be thoroughly reviewed and may be grounds for disqualification.
No visible tattoos on face, head, and neck. Tattoos determined to take away from the professional appearance of the Sheriff’s Office must be covered with an appropriate white, black, or neutral covering.
No illegal drug sale within lifetime.
No illegal drug use within the past 36 months.
No marijuana use within the last 12 months.
No felony convictions within lifetime.
No misdemeanor convictions involving perjury, false statement, or domestic violence within lifetime.
No dishonorable discharge from any branch of the United States Armed Forces, the United States Coast Guard, National Guard, or Reserve Forces.
Successful completion of a background investigation including criminal, reference, employment, and neighborhood checks; polygraph; medical evaluation; and drug screening.
Live within Hillsborough County or within Citrus, Hardee, Hernando, Lake, Manatee, Pasco, Pinellas, Polk, Sarasota, or Sumter County as long as the residence is located within the 60-mile parameter of Falkenburg Road Jail at the time of appointment/employment (certified only).

Nice To Haves

Familiarity with various computer programs, including Excel and research databases.
The ability to multitask by simultaneously watching live video feeds, relaying information via radio, and controlling live video cameras to track individuals/vehicles.

Responsibilities

Provide miscellaneous support services to assigned areas, including record processing, data entry, and maintenance of logs and reports.
Serve as a point of contact for the public and internal staff by answering inquiries, routing communications, and handling documentation or materials.
Support daily operations by maintaining organized work areas, replenishing supplies, and assisting with routine operational needs.
Conduct scheduled mail runs and interoffice delivery and pickup services.
Assist with the management, tracking, and distribution of district equipment, supplies, materials, and other operational resources.
Perform assigned administrative and investigative support functions, including reviewing reports, documenting findings, coordinating follow-up actions, and supporting district or community initiatives.
Utilize law enforcement information systems to support operations and provide training and documentation for newly assigned personnel.
Maintain the agency’s tow service rotation program by processing applications, verifying certifications, and ensuring accuracy of tow requests.
Monitor and update property access information by managing gate codes and maintaining trespass authorizations for agency-designated properties.
Conduct victim follow-up and provide long-term administrative case support.
Track prosecutorial and court-related case activity and notifications.
Monitor assigned communications and investigative systems related to case activity.
Inspect newly equipped vehicles and equipment (radio, lights, and sirens) for operational readiness.
Maintain logistical and compliance-related databases.
Perform warehouse coordination and interagency deliveries.
Process investigative support reports and share findings with detectives for follow-up.
Conduct scheduled deliveries and pickups with external agencies (State Attorney’s Office and Tax Collector’s Office).
Monitor surveillance and alert systems for wanted vehicles and subjects.
Track active calls for service to support responding patrol units.
Locate and provide video evidence to support active investigations.
Review communications, recordings, and video evidence to support investigations.
Update prosecutorial and interagency case records and reports.
Transport evidence and specialized materials as required.
Prepare and maintain logs, files, and reports.
Properly answer and route telephone calls.
Safely operate a motor vehicle.
Work effectively with others.
Communicate effectively, both orally and in writing.
Respond promptly to duties and responsibilities as assigned by management chain, Division/District Commander, or the Sheriff (or their designee) in the event of an emergency or disaster.