Community Service Aide (Bilingual)

EVERYMIND INC•Silver Spring, MD

20d•$22 - $25•Hybrid

About The Position

EveryMind is not just a name; it’s a catalyst for change. We believe in the inherent value and potential of every individual, every mind. With a commitment to the building blocks of mental health, we have been strengthening communities and empowering individuals since 1957. Through our direct services, advocacy, and community partnerships, we foster an ecosystem of support that cultivates thriving communities. EveryMind is hiring a Community Service Aide to join our Linkages to Learning team. This role serves as an administrative and programmatic assistant to the Community School Coordinator, Family Case Manager and Child and Family Therapist at Viers Mill Elementary School.

Requirements

High school diploma or equivalent.
1 year of experience working in a community setting.
Strong organizational and listening skills.
Bilingual Spanish required.
Effectively interact and work collaboratively in a flexible work environment with a variety of constituents including CEO, board members, clients and family members or caretakers, interns, volunteers, staff, and community partners.
Ability to express ideas with clarity, confidence, and sensitivity.
Must be able to maintain confidentiality involving clients in accordance with organizational and federal guidelines.
The employee must pass a criminal background check.
All staff providing services to staff or clients, must be free of illegal drugs and abuse of alcohol, and must be fully able to always perform all required duties.
The employee is also required to travel to different locations. Therefore, the employee must have access to reliable transportation.

Responsibilities

Serves as initial point of access for families inquiring about LTL programs and services.
Assists in cultivating and obtaining necessary resources to help meet families’ food, clothing, housing or other needs.
Assists with after school, evening and summer programs, workshops, groups, holiday gift giving program and other special projects (i.e., school supply drives).
Provides childcare while parents meet individually with staff and coordinates child care for specific events such as groups, workshops or activities.
Manages waitlists for Family Case Manager and Child and Family Therapist services.
Provides translation and interpretation support to LTL staff who are not bilingual.
Manages funds in assigned budget categories.
Tracks, monitors and provides bus tokens, cab vouchers and emergency food delivery for LTL families.
May assist the CFT and FCM in mental wellness support and care management work.
Contacts clients to remind them of appointments with staff, as well as changes or cancellations.
Maintains confidentiality of clients according to EveryMind Confidentiality Policy.
Adheres to EveryMind and Youth and Family Services Division (YFS) policies established by EveryMind Board of Directors, Chief Executive Officer and Chief Program Officer, and Division Director.
Consistently represents EveryMind and the Linkages to Learning program in a professional manner. Treats all students, families, community members, school personnel, partners, donors, teammates and others with respect.
Other duties as assigned.