Bilingual Assistant Community Manager

Middleton Meyers•Charlotte, NC

About The Position

As the Assistant Community Manager you are responsible for assisting the Community Manager in the financial administration of the community and, in some cases, oversight of the leasing staff on a day-to-day basis.

Requirements

Strong working knowledge of MS Office Suite to include MS Excel required
Must demonstrate ability to provide exceptional customer service
Must demonstrate ability to successfully work on a team
Must have superior interpersonal skills; ability to get along with diverse personalities; tactful; mature, flexible
Must present a professional image
Must be resourceful and well organized
Bilingual (Spanish) REQUIRED
Strong collections experience and Accounting/Bookkeeping skills required
1+ years property management industry experience preferred

Nice To Haves

Real Page/Onesite knowledge preferred
Previous supervisory experience preferred
Previous leasing experience preferred

Responsibilities

Assist the Area Community Manager with oversight of the leasing team and training
Support Leasing Specialists in the leasing of apartments and ensure that Fair Housing guidelines are followed; verify potential resident applications; may be required to lease apartments as necessary
Post rental collections, make bank deposits and oversee the administration of accounting functions for the community
Meet regularly with Community Manager and Managing Director of Property Operations to discuss community performance
Conduct a monthly market survey and recommend pricing changes
Maintain and update resident lease files and computer records for the community, including generation of reports
Process notices to vacate & manage delinquency/file evictions as necessary and all necessary associated collections activities
May field resident concerns and coordinate resolution with Community Manager or other member of the leadership team
Perform administrative duties as assigned by the Community Manager