Community Resource Navigator - (Tigrinya and Kunama Required)

Lutheran Services in Iowa • Des Moines, IA

1d • Hybrid

About The Position

If you're looking for a way to make a positive change in your community, LSI is looking for you. Join our team as a Community Resource Navigator today! The occasional Community Resource Navigator is responsible for supporting refugee childcare providers in language-appropriate training and skill development, providing services to clients in both a classroom and in-home setting. The Navigator will coordinate classes related to home safety and HHS regulations for childcare. Home visiting will include supporting childcare providers in meeting HHS health and safety requirements, business development, quality improvements and other community referrals, as needed. The Navigator will also support implementation of the Individual Development Accounts (IDA) program that promotes greater economic stability among refugees through asset and financial training and matched savings towards the purchase of specific assets. Occasional evening and weekend hours are required. Primarily in-person, with some remote opportunity. Ideal candidate will speak both Tigrinya and Kunama but individuals who only speak one will still be considered. This position will primarily support the Childcare Business Development program. What We Do As one of Iowa's most trusted human services agencies, LSI has a legacy of serving children, adults, and families for more than 150 years. Our Refugee and Immigrant Services lift up hundreds of new Iowans each year through educational classes and wellness programming, and our economic development services help them build a solid foundation in their new home. From creating small businesses to helping individuals save money for major purchases, you can make a difference and empower your newest neighbors. What You'll Do The Community Resource Navigator will provide direct support services to LSI clients. The Navigator will assist clients in overcoming language and cultural differences and reducing barriers to work towards community integration and self sufficiency. The Community Resource Navigator will use bilingual or multilingual skills to aid clients in understanding and utilizing LSI services and community resources. Communicate information to clients from educational classes, appointments, and paperwork. Work with community partners, volunteers, and other LSI staff to ensure high quality services to clients in a plan of action that supports client goals.

Requirements

• High school diploma/GED and 6 months related experience
• ability to communicate successfully in English, Tigrinya and Kunama to meet the needs of populations served
• valid driver's license
• auto insurance
• a good driving record
• ability to pass an extensive background check including checks of the Dependent Adult and Child Abuse registries, Sex Offender registry and a criminal history check

Responsibilities

• supporting refugee childcare providers in language-appropriate training and skill development
• providing services to clients in both a classroom and in-home setting
• coordinate classes related to home safety and HHS regulations for childcare
• supporting childcare providers in meeting HHS health and safety requirements, business development, quality improvements and other community referrals, as needed
• support implementation of the Individual Development Accounts (IDA) program
• assist clients in overcoming language and cultural differences and reducing barriers to work towards community integration and self sufficiency
• aid clients in understanding and utilizing LSI services and community resources
• communicate information to clients from educational classes, appointments, and paperwork
• work with community partners, volunteers, and other LSI staff to ensure high quality services to clients in a plan of action that supports client goals

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees