Community Resource Navigator / Community Health Worker, Pre-conception & Perinatal Health
About The Position
The Community Resource Navigator: Community Health Worker is a grant-funded position that reports to the Community Navigation System Manager within MUSC’s Population Health Department. This role is responsible for outreach to pregnant and postpartum (0–12 months after birth) patients, providers, and community-based organizations, and for screening and coordinating social care for under-resourced patients from diverse backgrounds. The Navigator also supports efforts to improve pre-conception and perinatal health by identifying and addressing unmet SDoH needs and chronic conditions through targeted, technology-enabled screenings and outreach as part of a multidisciplinary care team. The Navigator collaborates with healthcare professionals and community-based organizations to address socio-economic barriers to health for patients who have unmet social, medical, and behavioral needs. The Navigator serves as a patient advocate and builds strong relationships with both patients and community-based organizations. This position provides education and information about available community resources and facilitates assistance or interventions for patients between prenatal and other care visits. The Navigator completes assessments and program enrollment forms for high-risk patients; gathers information; validates and utilizes data from the electronic medical record, social determinants of health screening tools, social care electronic platforms, and other identified tools (e.g., REDCap data capturing system); and contributes to system data analysis efforts to improve and inform responses to social determinants of health gaps and community-based organization connection rates. The Navigator inputs data, such as contacts, screening results, notes, and referrals, into electronic platforms and other data-capture tools as needed. The Navigator interacts with patients in person, telephonically, or electronically to schedule assessments, provide outreach and support, and conduct additional screenings. The Navigator will work within a hybrid model—onsite, in the community, and remotely.
Requirements
- Bachelor's Degree or equivalent, Will consider an Associate's Degree and 2 years of experience.
- Must obtain, and maintain, a Community Health Worker (CHW) Certification within 1 year of hire.
Responsibilities
- Outreach to pregnant and postpartum patients, providers, and community-based organizations
- Screening and coordinating social care for under-resourced patients
- Identifying and addressing unmet SDoH needs and chronic conditions
- Collaborating with healthcare professionals and community-based organizations to address socio-economic barriers to health
- Serving as a patient advocate and building strong relationships with both patients and community-based organizations
- Providing education and information about available community resources
- Facilitating assistance or interventions for patients between prenatal and other care visits
- Completing assessments and program enrollment forms for high-risk patients
- Gathering information and utilizing data from various sources
- Contributing to system data analysis efforts
- Inputting data into electronic platforms and other data-capture tools
- Interacting with patients in person, telephonically, or electronically to schedule assessments, provide outreach and support, and conduct additional screenings
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
