Community Resource Center Representative, Intermediate (Bilingual Spanish) - West L.A.
About The Position
This position is located at our West L.A. Community Resource Center Location & require employee to work 5 days per week in the West L.A. Community Resource Center The Community Resource Center (CRC) team is responsible for managing the Blue Shield Promise Health Plan Information Resource Center (IRC) and jointly operating CRCs throughout Los Angeles County with L.A. Care. The IRC and CRCs connect members from both Blue Shield Promise and L.A. Care health plans, and the Los Angeles community, to classes and personalized services that foster community connections, address social needs, and keep people active, healthy, and informed. The Blue Shield Promise CRC Representative provides in-person support to Blue Shield Promise members and consumers who visit a CRC. That support includes, but is not limited to, health plan member services, explanation of benefits, linkage to enrollment assistance, and referral to social services and care planning. In addition, the CRC Representative assists with engaging members on select quality events and participating in CRC-sponsored activities.
Responsibilities
- health plan member services
- explanation of benefits
- linkage to enrollment assistance
- referral to social services and care planning
- assists with engaging members on select quality events
- participating in CRC-sponsored activities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
