Community Residential Support Worker

Shalom House • Portland, ME

2d • $23 - $24

About The Position

As a Community Residential Support Worker, you’ll work directly with adults experiencing severe and prolonged mental illness in a residential and community setting. Your work will empower individuals to build daily living skills, maintain their housing, access community resources, and develop social and wellness goals. You’ll play a crucial role in helping clients lead stable, fulfilling lives while receiving the support they need.

Requirements

• High school diploma or equivalent required
• At least 2–3 years of experience in community-based mental health work preferred
• MHRT-I certification, or willingness to obtain within 12 months (we’ll help you!)
• Strong interpersonal skills and a passion for helping others
• Ability to work independently and as part of a small, close-knit team
• Patience, maturity, and a non-judgmental, professional demeanor
• Valid Maine driver’s license with reliable transportation
• Comfortable with flexible scheduling, including evenings, weekends, and holidays
• Able to lift up to 35 lbs, climb stairs, and respond to home emergencies as needed

Responsibilities

• Supporting clients with skills of daily living, including cooking, cleaning, medication supervision, and personal care
• Teaching and modeling healthy routines and independent living skills
• Helping clients connect with community resources (appointments, transportation, recreation, etc.)
• Providing compassionate, practical counseling in moments of stress or crisis
• Encouraging participation in social activities, wellness planning, and goal setting
• Monitoring client safety, home cleanliness, and medication supplies
• Participating in regular team meetings, staff supervision, and safety drills
• Keeping accurate, timely documentation on client progress and services provided
• Coordinating with case managers, families, healthcare providers, and other supports
• Being flexible and adaptable, working at different program sites based on need
• Helping maintain a clean, safe, and supportive home environment
• Performing minor home maintenance duties (snow shoveling, lawn care, etc.)

Benefits

• Medical, dental, and vision insurance
• 401(k) with employer match after 1 year
• Paid time off (vacation, sick, personal)
• Life, short- and long-term disability insurance
• Flexible spending accounts
• Supportive, team-oriented work environment
• Opportunities for growth, training, and professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED