Community Residence Counselor

Mass General Brigham • Princeton, MA

72d • $20 - $29 • Onsite

About The Position

Responsible for providing direct support and supervision to individuals residing in community-based behavioral health or supportive living programs. The Community Residence Counselor assists residents in developing daily living skills, achieving treatment goals, and maintaining a safe and supportive environment. This role plays a vital part in promoting recovery, independence, and quality of life for individuals with mental health, substance use, or developmental conditions.

Requirements

• High School Diploma or Equivalent required
• Experience working in a human services, residential, behavioral health, or allied health setting 1-2 years required
• Experience working with individuals with mental illness, substance use disorders, or developmental disabilities 1-2 years required
• Basic knowledge of behavioral health conditions and support strategies.
• Strong interpersonal and communication skills, with the ability to maintain professional boundaries.
• Ability to manage time, multitask, and respond to urgent needs calmly and effectively.
• Commitment to person-centered care, equity, and cultural competence.
• Familiarity with safety protocols and documentation standards in healthcare or social service environments.

Nice To Haves

• Bachelor's Degree Psychology preferred
• Bachelor's Degree Social Work preferred
• Bachelor's Degree Health & Human Services preferred
• Associate's Degree Related Field of Study preferred
• Medication Administration Program Certified [MAP - Massachusetts] - Massachusetts Department of Public Health preferred

Responsibilities

• Support residents with daily routines, medication reminders, meal preparation, transportation, and personal care as needed.
• Monitor resident behavior and provide interventions consistent with treatment or service plans.
• Document observations, progress notes, and incident reports accurately and in a timely manner.
• Assist with the development and implementation of individualized service plans under clinical supervision.
• Promote a respectful, inclusive, and safe living environment aligned with trauma-informed care principles.
• Engage residents in therapeutic, recreational, and community integration activities.
• Respond to crises using de-escalation and safety protocols and report to clinical leadership as appropriate.
• Communicate effectively with care teams, family members, and external providers as needed.
• Participate in team meetings, trainings, and quality assurance activities to support program effectiveness.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees