Community Residence Counselor – Intensive Diagnostic Program

Mass General Brigham•Belmont, MA

21h•$22 - $30•Onsite

About The Position

The Pavilion at McLean Hospital is the premiere residential program in the country providing comprehensive diagnostic evaluations for adults 18 and older with a wide range of complex psychiatric illnesses including depression, anxiety, OCD, substance use, and contributing personality issues. Summary Under direction of the Nurse Manager, Clinical Coordinator & Charge Nurse, the Community Residence Counselor (CRC) provides direct patient care and participates in therapeutic milieu within the scope of defined practice.

Requirements

High School Diploma or GED Required, Bachelor's Degree Preferred
No experience required.
One year patient care or related experience preferred, preferably in a psychiatric setting.
Verbal and written communication skills and ability to work in collaboration with others.
Driver's license (MA, CT, NH, NY, RI, VT) preferred (varies by program), and ability to satisfactorily meet hospital driving standards.
All employees must possess basic computer skills to use a variety of electronic or online systems for communication, clinical and administrative purposes.
Required to complete electronic medical records training and demonstrate 80% accuracy on competency test within 30 days of hire.

Responsibilities

Provides direct patient care in accordance with current treatment plan, under the supervisor of the Nurse Manager, Clinical Coordinator and Charge Nurse.
Provides and supervises community activities according to needs.
This may include driving & transporting patients to and from activities in hospital vehicles.
Remains awake and alert, at all times, while on the job.
Assists patients in maintaining and keeping various appointments.
Clear, concise, and timely documentation and shift notes.
Establishes relationships with patients that are helpful and maintains professional boundaries.
Participates in patient rounds, status checks, or teams per program guidelines.
Completes assigned patient care tasks per program guidelines and/or daily assignment sheet.
Works effectively to manage the therapeutic milieu.
Provides patients with direction and supervision as needed.
Follows established hospital & program policies, procedures, and protocols.
Communicates information regarding patient milieu/therapeutic environment to appropriate staff in a timely manner.
Communicates observations related to medication side effects, physical and emotional changes to appropriate medical staff in a timely manner.
Encourage patients in their activities of daily living.
Assesses sleep patterns and assists patients to develop more appropriate sleep cycles notifying clinical team as necessary.
Completes mandatory annual in-service requirements, including but not limited to: CPR and de-escalation.
Attends and participates in rounds and case conferences when appropriate.
Physical ability for participation in patient activities.
Other duties as assigned.