Community Relations Specialist

Centene Management Company • Philadelphia, PA

9d

About The Position

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Candidates must reside in Pennsylvania ( preferably in Bucks, Delaware, Chester, Montgomery, Philadelphia Counties). This role will cover the following areas: Primarily all of NJ (40%) and Eastern PA (50%) with minimal engagement with Western PA/Pittsburgh (10%). Position Purpose: The Community Relations Specialist is responsible for leading activities to achieve membership/enrollment goals through various means including, but not limited to, marketing projects and new market initiatives, health fairs and community activities, training, member retention activities, sales visibility and business, broker, provider, market, lead generation, vendor outreach and networking opportunities. This position may also research and assess market and business opportunities. Plans, develops, coordinates, collaborates and conducts events including, but not limited to, meetings, presentations, activities, training, product orientations, focus groups, field marketing events, projects, etc. Develops and maintain business relationships and information that will result in opportunities to increase membership/enrollment targets. Represents the department at internal and external meetings including, but not limited to, vendor reporting, departmental, cross-functional, community, provider, etc. Develops presentations including, but not limited to, sales, broker product training, member retention meetings, new member training, outreach activities, etc. Acts as department liaison for market materials, collateral rollouts, inventory, reports, etc. Acts as point person on key projects. Works with management to develop department workflow policy and procedure documentation for strategy and planning and for reviewing product, collaterals and sales strategies. Prospects and initiates opportunities for field marketing events, grassroots lead generation, provider co-op events, other community venues, etc. Coordinates with sales team for successful market execution. May develop plans to increase “crossover” enrollment. May assist in outreach activities. Performs other duties as assigned. Performs other duties as assigned Complies with all policies and standards Accident and Health License for NJ/PA/NY preferred

Requirements

• Bachelor's Degree in Marketing, Business Administration or related field.
• 3+ years sales/marketing experience, preferably with government products.
• Must be willing to travel within assigned territory.

Nice To Haves

• Health insurance or managed care experience preferred
• Specific language skills may be required by some plans.
• Driver’s License may be required by some plans.
• Specific language skills may be required by some plans
• Life and Health License (can be obtained within 90 days of employment) – If required by the Business Unit/Department
• For Fidelis Care and Medicare only: Bachelor’s degree in Marketing, Business Administration or equivalent experience
• For Medicare only: Travel up to 80%

Responsibilities

• Leads activities to achieve membership/enrollment goals through various means including, but not limited to, marketing projects and new market initiatives, health fairs and community activities, training, member retention activities, sales visibility and business, broker, provider, market, lead generation, vendor outreach and networking opportunities.
• Research and assess market and business opportunities.
• Plans, develops, coordinates, collaborates and conducts events including, but not limited to, meetings, presentations, activities, training, product orientations, focus groups, field marketing events, projects, etc.
• Develops and maintain business relationships and information that will result in opportunities to increase membership/enrollment targets.
• Represents the department at internal and external meetings including, but not limited to, vendor reporting, departmental, cross-functional, community, provider, etc.
• Develops presentations including, but not limited to, sales, broker product training, member retention meetings, new member training, outreach activities, etc.
• Acts as department liaison for market materials, collateral rollouts, inventory, reports, etc.
• Acts as point person on key projects.
• Works with management to develop department workflow policy and procedure documentation for strategy and planning and for reviewing product, collaterals and sales strategies.
• Prospects and initiates opportunities for field marketing events, grassroots lead generation, provider co-op events, other community venues, etc.
• Coordinates with sales team for successful market execution.
• May develop plans to increase “crossover” enrollment.
• May assist in outreach activities.
• Performs other duties as assigned.
• Complies with all policies and standards

Benefits

• Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees