Community Relations Representative

UnitedHealth Group•Melbourne, FL

7h•Onsite

About The Position

Explore opportunities with Mederi Caretenders Hospice, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. The Community Liaison acts as a resource for the agency Account Executive as well as an educator within the community on Home Health or Hospice Services. The liaison is responsible for community outreach, education, and marketing by supporting our local growth efforts which may include attending and presenting presentations for community events, health fairs, speaking engagements, etc. The liaison will also be a back up to the current Account Executive’s; by handling all order delivery to physicians and facilities. A successful Community Liaison will have the ability to create new relationships, and be a valuable extension to the relationships they create.

Requirements

Current driver’s license, vehicle insurance, and reliable transportation or access to public transit

Nice To Haves

Undergrade degree, preferred in marketing, communications or business

Responsibilities

Coordinates referral information from local physicians and facilities as needed to support current Account Executive
Attends all local health fairs and community events as a representative of our local home health and hospice agency
Acts as a liaison between the community and our local agency
Acts as a support person to the Account Executive in regards to order delivery to physicians and paperwork coordination in facilities
Pro-Actively looks for community involvement opportunities through local churches, volunteer organizations, support groups and any other avenue in which to educate the community on home health and hospice services
Leads all community involvement through agency participation in local fundraisers
Disseminate information to community professionals on services and programs
Coordinate and facilitate special service related events including educational, presentations, trade shows, and community awareness programs
Provide transfer of discharge information to referring professionals when appropriate
Partners with the sales team to identify, develop, and maintain professional relationships with community referral sources
Identify potential marketing opportunities
Support company initiatives, gives actionable feedback, share best practices and serve as advocate and information source for company. Keep abreast of industry trends, competition, and new opportunities
Gather and report daily marketing plans through the use of the appropriate software