Community Relations Representative II

Centene Corporation•McAllen, TX

10d•Hybrid

About The Position

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Candidate MUST live in Hidalgo County or Starr County, TX Community Field Based Travel 75% and 25% in Office Meetings & Trainings Highly Preferred - Bilingual English/Spanish Position Purpose: Provide sales coverage and develop best possible market penetration for all Medicaid and Medicare products to present to prospective members in his/her assigned territory in accordance with company's policies and programs. Provide greater access to health insurance, by providing education and assistance to individuals. Maintain collaborative relationships with community resource and advocacy groups to build additional community support for current and potential enrollees. Collaborate with internal staff, staff at local and state government agencies and regulatory/accreditation entities to develop and implement processes to better serve enrollees Facilitate on-going communication between the provider community and Health and Family Services Enroll consumers in Medicare product, present information on Medicaid programs, help facilitate the continuance of enrollment, and offer information with Medicaid recertification Conduct home visits and personalized appointments as needed to complete the Medicare enrollment process or as requested by potential enrollees to explain the Medicaid product Assist members in accessing health care, transportation needs and other services or issues as they occur and pertain to members Keep informed and adhere to current information pertaining to marketing activity guidelines set forth by various regulatory agencies, including providing enrollees with all corresponding materials and documentation Research and monitor competitive products and marketing practices Submit special reports regarding the operation of the territory, acceptance or rejection of products, and competitive conditions beneficial to other Marketing initiatives Ability to lift boxes containing marketing materials for events Ability to travel Performs other duties as assigned Complies with all policies and standards Candidate MUST reside in Hidalgo County or Starr County, TX Community Field Based Travel 75% and 25% in Office Meetings & Trainings Highly Preferred - Bilingual English/Spanish

Requirements

Customer Service/Relations
Develop and maintain community partnerships
Conducting community outreach
Public Speaking
Presenting to small and large groups
Strong verbal and written communication
Event Planner or Event Coordinator
Working and planning events
Strong computer skills
Bilingual - English/Spanish
Candidate MUST live in Hidalgo County or Starr County, TX
Community Field Based Travel 75% and 25% in Office Meetings & Trainings
Bachelor’s degree in marketing, sales, related field or equivalent experience.
4+ years of marketing, sales or community relations or outreach experience, preferably in a managed care or Medicaid environment.
Bilingual is a plus.
Obtain current state’s Accident and Health Insurance Agent License within 6 months of hire.
State Driver’s License required.

Responsibilities

Provide sales coverage and develop best possible market penetration for all Medicaid and Medicare products to present to prospective members in his/her assigned territory in accordance with company's policies and programs.
Provide greater access to health insurance, by providing education and assistance to individuals.
Maintain collaborative relationships with community resource and advocacy groups to build additional community support for current and potential enrollees.
Collaborate with internal staff, staff at local and state government agencies and regulatory/accreditation entities to develop and implement processes to better serve enrollees
Facilitate on-going communication between the provider community and Health and Family Services
Enroll consumers in Medicare product, present information on Medicaid programs, help facilitate the continuance of enrollment, and offer information with Medicaid recertification
Conduct home visits and personalized appointments as needed to complete the Medicare enrollment process or as requested by potential enrollees to explain the Medicaid product
Assist members in accessing health care, transportation needs and other services or issues as they occur and pertain to members
Keep informed and adhere to current information pertaining to marketing activity guidelines set forth by various regulatory agencies, including providing enrollees with all corresponding materials and documentation
Research and monitor competitive products and marketing practices
Submit special reports regarding the operation of the territory, acceptance or rejection of products, and competitive conditions beneficial to other Marketing initiatives
Ability to lift boxes containing marketing materials for events
Ability to travel
Performs other duties as assigned
Complies with all policies and standards