Community Relations Representative II

Elevance Health • Indianapolis, IN

27d • Hybrid

About The Position

Community Relations Representative II Location: Indianapolis, Indiana Travel throughout the state is essential. Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Community Relations Representative II is responsible for developing and maintaining new contacts and/or partnerships in the community. How you will make an impact: Leads and manages strategies within specific territories or business initiative. Acts as liaison with community advocacy groups that impacts target population. Identifies, develops and builds relationships with community organizations, provider offices, and faith based organizations; performs activities to enhance presence in the community. Assists members and potential members with Medicaid benefits and enhanced services. Identifies cultural issues and barriers to health among the Medicaid eligible population, current and potential members, and communicate issues to management. Tracks all marketing and sales activities and maintains sales database. Conducts presentations to increase effectiveness in establishing rapport, assessing individual needs, and communicating product/benefit features and differences.

Requirements

• Requires a HS diploma or equivalent and a minimum of 2 years of experience in healthcare or sales/marketing environment; or any combination of education and experience, which would provide an equivalent background.
• Valid driver's license and access to a motor vehicle with valid motor vehicle insurance required.
• Insurance license may be required dependent on state.

Nice To Haves

• AD or BA/BS preferred.
• Knowledge about provider network that supports the delivery area, knowledge of plan and/or competitors value added benefits preferred.
• State health insurance licensure preferred.

Responsibilities

• Leads and manages strategies within specific territories or business initiative.
• Acts as liaison with community advocacy groups that impacts target population.
• Identifies, develops and builds relationships with community organizations, provider offices, and faith based organizations; performs activities to enhance presence in the community.
• Assists members and potential members with Medicaid benefits and enhanced services.
• Identifies cultural issues and barriers to health among the Medicaid eligible population, current and potential members, and communicate issues to management.
• Tracks all marketing and sales activities and maintains sales database.
• Conducts presentations to increase effectiveness in establishing rapport, assessing individual needs, and communicating product/benefit features and differences.

Benefits

• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees