Community Relations Manager

ACLU of Washington • Seattle, WA

11d • Hybrid

About The Position

The ACLU of Washington (ACLU-WA) advances liberty and justice in the courts, in the legislatures, in the streets, and at the ballot box. Our work is rooted in the belief of a future where everyone in Washington, particularly those who have been historically and systematically denied full enjoyment of their promised civil rights and liberties, are finally free to do so without barriers. Defending and advancing these fundamental rights and core values requires exceptional staff. Learn more about the ACLU-WA. ACLU-WA is seeking a full-time Community Relations Manager to support the Communications Department under the management of the Communications Director. The role builds meaningful and mutually beneficial opportunities for the public to connect and engage with ACLU-WA’s mission through promotion, supporter engagement, and public education programs across Washington state. The Community Relations Manager works collaboratively with our Advocacy and Development departments to create engagement plans to involve the public in the advancement of justice and equity and to position the ACLU-WA as a trusted and valued resource for the community.

Requirements

• Three years of experience coordinating long-term communication projects and campaigns.
• Proven agility in responding to time-sensitive and emerging needs.
• Skilled at building and maintaining relationships with community partners from diverse backgrounds and cultural experiences, showing emotional intelligence and diplomacy.
• Demonstrated understanding of how to integrate equity principles into the work, partnering with impacted communities to appropriately frame messaging.
• Sound judgment in advancing, protecting, and promoting the organization’s mission and reputation.
• Capacity to identify and create opportunities that elevate and promote the organization and community partners.
• Skilled in coaching and developing volunteers.
• Be committed to advancing the mission, vision, and values of the ACLU-WA.
• Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives.
• Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts.

Responsibilities

• In partnership with ACLU-WA organizers, co-convene and co-facilitate engagement planning team meetings to propose goals, identify opportunities for cross-department collaboration, and systems for communicating information across teams.
• Continuously develop and improve engagement plans and processes to enhance engagement.
• Partner with colleagues to plan experiences that will move supporters to engage more deeply, through donating, activism, volunteering or network building.
• Lead the successful implementation of virtual and in-person events, including curation, promotion, production, and post event follow-up.
• Support implementation of events led by teams from other ACLU-WA departments.
• Act as the primary day-of point of contact for events or support other event leads across departments.
• Manage vendor relationships, including billing, invoices, deliverables, and timelines.
• Track and manage project budgets for sponsors and events, to ensure accurate tracking of expenses.
• Create project timelines and monitor progress using established tracking systems.
• Report event outcomes and leverage analytics to define and shape future event strategies.
• Strategize and execute initiatives around audience development and engagement, including how to track and expand retention and affinity for ACLU-WA events.
• Collaborate on plans for organizational participation in public events, such as Pride and Juneteenth festivals.
• Train speakers and volunteers to represent the ACLU-WA according to established protocols.
• Coordinate facility arrangements and manage the production and transport of event materials, staffing, logistics, and budget to ensure successful event execution.
• Serve as the point of contact for vendors and event partners.
• Attend and manage ACLU-WA events and community functions on-site and provide day-of event support.
• Manage, track and respond to community partner requests for ACLU-WA event speakers, materials, and sponsorships, engaging internal stakeholders to inform decision-making in alignment with organizational goals and priorities.
• Ensure ACLU-WA speakers are connected to community and process requests for promised resources in a timely manner.
• Manage the inventory and fulfillment process for informational and promotional materials, including receiving, processing and shipping orders.
• Track outgoing publications, recommend new materials, and maintain appropriate inventory levels.
• Coordinate and project management of the development and distribution of promotional and supporter materials including annual reports, supporter newsletters, email communications, member engagement materials, and organizational issue-specific items like stickers, pins, posters and signs.
• Develop and execute paid media and campaigns through print, radio, outdoor and other communication channels.
• Oversee the Bill of Rights Awards process with Board of Directors and steward awardees.
• Build and maintain relationships with partner organizations and businesses through collaborations, sponsorships, and shared initiatives that advance organizational visibility and mission.

Benefits

• Generous benefits include three weeks of vacation, twenty-three sick days given in 2025, twelve paid holidays and two weeks of paid office closure.
• Employer-paid professional development, fully paid employee medical, dental, vision, and disability insurance, an employer contributed retirement plan, student loan reimbursement, family care and adoption assistance, life insurance, and an ORCA card, the regional transportation pass.
• ACLU-WA provides laptops, home office supplies, certain equipment, and technology support.
• You will need an effective Wi-Fi connection and a way to communicate by phone.
• This position is eligible for a $150 stipend each month, to help cover any additional work related costs while working from home.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees