Tradition - Community Relations Director

Transforming Age Associates•Brooklyn Park, MN

3d•$70,000 - $75,000

About The Position

Are you looking for an opportunity to grow your career in an environment that values your unique talents, and will help you succeed? Look no further! Tradition, a Transforming Age community located in Brooklyn Park, MN , is dedicated to the growth and success of our incredible team! We offer great pay, work/life balance, and excellent benefits including Medical, Dental, Vision Care and Retirement for our full time team members, as well as Generous Paid Time Off and other unique perks for full-time and part-time team members! Come learn more about us at https://transformingage.org/community/tradition/ , and find your happy place here!

Requirements

Bachelor’s degree with an emphasis in marketing or sales or the equivalent combination of education and experience.
Five years’ experience in marketing and sales is preferred; experience and/or knowledge of the senior living industry.
Excellent communication and relationship building skills.
Ability to multi-task and work with multiple projects
Proficiency with Microsoft Office Suite.
A desire and ability to relate to and continue learning about the senior population.
Must possess current driver’s license .
Completion of a background check.
Drug screen, TB test, fingerprint, and/or physical may be required depending on state/local guidelines.

Nice To Haves

Previous management experience preferred.

Responsibilities

Helps drive occupancy and revenue targets  by keeping building at or above budgeted monthly occupancy.
Handles and coordinate all aspects of the sale process from inquiry calls, cold calling, conducting tours, follow-up calls and lead management software updates, and closing the sale.
Ensures community and staff back-up scheduling for tours and onsite visits, so that all future resident inquiries are handled in a timely manner
Works closely with the management team on developing and implementing strategies and an ongoing 90-day plan for increasing qualified inquiries, traffic and sales
Compiles a weekly marketing report for delivery to corporate on inquiries, tours, move-ins, move-outs, and outreach for each week.
Conduct the following networking/outreach activities routinely away from the office: One on one appointments Luncheon meetings/presentations Attend industry related networking meetings Attend/sponsor industry related expos/conferences Cold calls/drop by visits Off-site educational presentations Public relations opportunities Consistent follow-up with all networking contacts
Ensures all the steps for the move-in process move forward efficiently including helping potential residents with paperwork, assessments, and move coordination.
Ensures timely follow-up on sales activities. This includes making outbound phone calls, conducting home visits, retours, hosting prospects to events, email exchanges, and texts.
Ensures timely data entry and documentation into lead management software.
Maintain "Next steps" schedule and drive continuous customer care and frequent contact
Identifies and maintaining key relationships with community and professional sources.
Keeps up-to-date on competition including their strengths, weaknesses and identify ways to overcome any objections by completing a bi-annual comp analysis.
Participates with management team to assist staff as needed with: Facility upkeep, resident/family communications, facilitation of in-house and sales training and enablement.
Promotes the Mission, Vision and Values of Transforming Age in all areas of responsibility.
Performs other duties as assigned.