About The Position

We want YOU here! Be the Difference as a Community Relations Clerical! Join a team that values connection, organization, and outstanding service. In this role, you’ll provide essential support to keep our Community Relations and Education programs running smoothly. If you’re detail-oriented, enjoy helping others, and want to make a positive impact, this is your opportunity to shine!

Requirements

  • Minimum of two-years post-secondary training or equivalent experience in clerical/accounting, marketing, and/or communication related fields.
  • One year minimum of office experience (3 years preferred).
  • Computer competency in word processing, spreadsheets, and data entry.
  • Constant hand-eye/mind-eye coordination, hearing; intermittent keyboarding, use of wrists, hands, fingers, speaking, typing, and writing. Frequent filing, sitting, standing, and walking.
  • Demonstrated customer-service focus with the ability to effectively communicate with verbal written skill; problem-solving, decision-making, quick-thinking and working as a member of a team are a must.
  • Strong organizational skills, attention to detail, and efficiency required.
  • An ability/willingness to develop creative materials to support the work of the Community Relations department.

Nice To Haves

  • “Creative eye” is a plus.

Responsibilities

  • Provides clerical support for Community Relations/Community Education staff.
  • Lead receptionist providing customer service by telephone, email and in person to Community Education customers.
  • Records and maintains Community Education database, registrations and class lists, coordinates emails/mailings.
  • Assists with Summer School registration process, including enrollments and payments.
  • Maintains confidential student/customer information.
  • Obtains and awards bids for District-wide and zip code-specific mailings.
  • Audits Time Management Payroll system for Community Relations/Community Education staff including attendance, leaves, Workers Comp, and Physicians statements.
  • Maintains department fiscal accounts (Enterprise Fund and IPC T&A for refunds and other authorized payments), designates appropriate cost center for billing and accounts receivable processing.
  • Coordinates purchase orders/requisitions, prepares expense vouchers for payment, orders materials and supplies for department and classes, and serves as back-up to department specialists.
  • Works with internal auditor to assure Community Education receivables process conforms to required guidelines
  • Monitors budget, creating quarterly and annual revenue/expense reports.
  • Tracks past due accounts.
  • Coordinates department processes related to Human Resources.
  • Maintains communication with and between specialized software companies (WorldPay remote server) to meet PCI compliance and other information security requirements.
  • Completes various forms, paperwork, and record-keeping as required by District policy and procedures.
  • Manages ComEd customer satisfaction survey results to determine future class offerings.
  • Assists with mass communication software to troubleshoot system errors.
  • Assists with rental contracts/agreements, fields questions, and serves as liaison per Policy KF/KF-R Staff/Community Use of School Facilities.
  • Performs other duties as assigned.

Benefits

  • Benefits (only for positions 20 hours per week or more)
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