Community & Public Services Market Segment Leader

Selective Insurance Company of America•Short Hills, NJ

18h

About The Position

This position is responsible for our portfolio in the Community & Public Services (CAPS) market segment and its profitable growth. The CAPS market segments include social services, municipalities, public & private schools, senior living, and religious institutions. This corporate underwriting role works closely with regional underwriting office leaders while leading a team of subject matter experts to assist regional personnel and agents in successfully marketing and underwriting new and existing accounts in this market segment. Working cross-departmentally in a collaborative fashion, this leader identifies actionable insights and trends to refine their segment’s underwriting strategies to improve performance. Note: This role will be located at our future headquarters in Short Hills, N.J. Until the new headquarters is operational, the successful candidate will be offered the ability to work in our Branchville, N.J. location during this interim period.

Requirements

Managing small projects
Excellent customer service, networking and relationship building skills
Strong sales and negotiation skills
Strong problem-solving ability, and excellent presentation skills
Proven leadership capability
Must have valid state-issued driver’s license in good standing and be able to drive an automobile
Bachelor's degree
10+ years generalist Commercial Lines underwriting experience including 5+ years in the CAPS market segment

Responsibilities

Set and advance the underwriting strategy for the CAPS market segment, ensuring a broad, generalist underwriting appetite complemented by specialty niches and supported by underwriting guidelines
Generate actionable insights at the portfolio, line, segment, class of business, market size and regional level to drive growth and profitability for the market segment that support diversification and breadth of appetite. Develop, refine, maintain and monitor adherence to underwriting guidelines and standards
Monitor external factors that can impact the market segment’s customers including economic, technological, social, political and environmental. Develop strategies to capitalize on opportunities or mitigate risk in support of our customers while driving our desired outcomes. Conduct direct external engagement with segment customers to fully understand their operations, exposures, risk profiles, business plans and evolving needs
Identify opportunities for expansion of our segment’s underwriting appetite and product development including new coverage opportunities for the segment. Partner with Product teams on technology solutions that improve the efficiency and accuracy of underwriting in the segment
Lead and develop a team of highly skilled subject matter experts responsible for managing transactional engagement (referrals and consultations) with the company’s regional front-line underwriters. Ensure proper daily coaching, training, mentoring and knowledge transfer by the team as well as active visibility in the field. Delegate authority to the team and imprint on regional authority delegations
This leader will provide direct underwriting expertise on the segment’s most complex, unique or high-exposure risks for the market segment’s referrals and consultations
Maintain a strong in-person field presence to gather input first-hand from our regional teams, agents and insureds to successfully balance underwriting expectations with competitive intelligence, sales and marketing
Partner with actuarial, advanced analytics, claims leadership, competitive intelligence, legal, line of business, marketing, premium audit, product leadership, region leadership and teams, regulatory compliance, risk management and the other market segment leaders

Benefits

competitive base salary
incentive plan eligibility at all levels
a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life
comprehensive health care plans
retirement savings plan with company match
discounted Employee Stock Purchase Program
tuition assistance and reimbursement programs
20 days of paid time off

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