Community Provider Network Program Manager

Children's Hospital & Medical Center•Omaha, NE

About The Position

At Children’s, the region’s only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued. Opportunities for career growth abound as we grow our services and spaces, including the cutting-edge Hubbard Center for Children. Join our highly engaged, caring team—and join us in providing brighter, healthier tomorrows for the children we serve. Children's is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities. A Brief Overview The Program Manager for Community Provider Network Relations is responsible for the support and maintenance of a regional network of community providers (the "Network"). The Program Manager (PM) will provide leadership for the administrative initiatives of the Network and will work collaboratively to identify and engage key partners. The PM will lead the organization's provider outreach programs and create relationships, structures and processes to engage regional, external, community providers with Children's Nebraska. This position will facilitate clinical best-practice support between Children's and network providers with emphasis on improving child health, especially related to social drivers of health. The PM will consistently demonstrate the organization's mission, vision and values while developing and fostering effective relationships with area hospitals, medical groups, community-based organizations, payors and other interested stakeholders.

Requirements

Bachelor's Degree From accredited university in healthcare administration, business administration, social work, or medical field. (Degree in Nursing preferred). Required
5 years Operational experience including experience in administration of a pediatric clinic, multi-specialty or single specialty health care organization. Required
1-3 years Project management experience, leading and/or collaborating across the lifespan of the project. Required
Demonstrated knowledge in areas of hospital, multi-specialty clinic or physician practice operations.
Demonstrated record of developing highly effective working relationships with physicians and other healthcare and community providers.
Excellent communication skills including oral, written and presentation.
Effective leadership and decision-making skills.
Well-developed planning, organizational development and project management skills.
Able to be self-directed, with minimum supervision, and detail oriented.
Information systems capabilities and an appreciation for the data which will be required to make meaningful decisions.
Understanding of social determinants of health, the barriers they create for both the provider and the patient, and community resources aimed at addressing social health needs.
Demonstrates behaviors that exemplify the organization's mission, vision, values, policies & procedures.

Nice To Haves

RN-Registered Nurse Upon Hire Preferred

Responsibilities

Connect network providers to clinical best-practices inclusive of administrative processes, policies, procedures, care pathways and clinical systems that promote effective, efficient and high-quality patient care outcomes.
Educate and facilitate connections between network providers and patient/family programs that address social determinants of health impacting recovery and wellness.
Engage community providers to support integrated pediatric care across Children’s and with other providers, ensuring the right care is delivered in the right setting.
Collaborate with Children’s leadership, physicians, and other stakeholders to foster effective partnerships and support a clinically integrated care environment.
Collaborate to ensure community providers have access to high-quality, efficient, and compassionate patient care, including smooth care transitions.
Facilitate and supporting regular meetings with leadership board.
Provide data-driven network administrative leadership, directing the analysis and effective communication of key performance indicators, processes and outcomes.
Promote positive relationships with patients, families, providers, and the community, while conducting ongoing analysis of collaboration efforts.
Assist in the responsibility of the network’s annual budget development and management within the Community Health & Advocacy division.
Assist with other duties as assigned.