Community Programs Manager

Portage County • Stevens Point, WI

32d • $97,366

About The Position

Portage County Health & Human Services is hiring a full-time Community Programs Manager! 2026 pay range starts at $97,366.35 / yr Summary of Position: This position provides primary leadership in overall planning, design, implementation, and management of Division programs including services to the jail and half-way facility, all mental health inpatient and outpatient services for both acutely and seriously mentally ill and adults needing protection, and for protective services. The position serves as a member of the central management team.

Requirements

• Bachelor degree in human services
• One year computer experience required.
• Any combination of education and experience that provides the equivalent knowledge, skills and abilities required to perform the essential functions of the position.

Nice To Haves

• Master's Degree in human service field preferred.
• Experience in program planning, administration, budgeting, and staff management preferred.
• Experience with crisis intervention and elderly services including guardianship issues preferred.
• Experience in the mental health and AODA fields preferred.
• Experience working with adult correctional clients preferred.
• License/Certification in social work preferred.

Responsibilities

• Provides Leadership in Planning, Developing, Coordinating, and Evaluating the Service Delivery System for the Division
• Monitors programs and services for efficiency and comprehensiveness.
• Analyzes current and projects future needs.
• Designs and recommends program and staffing modifications to meet current anticipated needs.
• Facilitates/coordinates with other community professionals and/or organizations to be aware of, and resolve, any gaps in services.
• Assumes primary responsibility for developing division goals and objectives.
• Assumes primary responsibility for designing and implementing methods of collection appropriate statistical information.
• Assumes primary responsibility to evaluate division programs for effectiveness.
• Advises Health and Human Services Board on policy matters pertaining to division issues.
• Participates on the Elder Abuse I Team.
• Participates on the Suicide Prevention Task Force.
• Monitors the crisis facility and Mobile Crisis Unit.
• Is available 24/7 for assistance with critical incidents.
• Directly Supervises Portage House Supervisor, Special Needs Programs Supervisor, Mental Health Clinic Staff, Adult Protective Services, CSP Staff, Crisis Intervention, OWI Assessor, and Jail Social Worker.
• Recommends hiring and termination, supervises, and evaluates all personnel within the division either directly or by delegation.
• Ensures new staff are trained.
• Organizes regular conferences and staff training.
• Promotes staff development through individual guidance, in service programs, and ensure appropriate attendance at other training events.
• Administers personnel policies as necessary.
• Coordinates all division reorganizations to maximize program effectiveness as well as staff efficiencies.
• Assumes Oversight for the CCS/CRS Programs.
• Consult with CCS and CRS staff on CCS/CRS issues.
• Attend CCS Management meetings and participate in CCS coordinating committee.
• Assumes Responsibility for Division Budget.
• In conjunction with section supervisors, develops division budget.
• Monitors all expenditures and revenues throughout the year.
• Recommends priorities for funding for the division.
• Pursues additional revenue and develops grants.

Benefits

• Vacation - available on day one!
• Health insurance- your choice of two health plans- (Health Savings Account associated with a High Deductible Health Plan with a County contribution or a PPO Co-pay plan)
• Wellness incentive plan offered with health insurance enrollment! Earn up to $600 per year!
• Flexible spending account
• Dental insurance
• State of Wisconsin Retirement Plan - County contribution of 6.95% (2025), increasing to 7.2% in 2026!
• Paid holidays
• Paid sick leave
• Life insurance- premium paid by the County (must work a minimum of 30 hrs/wk)
• Long term disability insurance- premium paid by the County (must work a minimum of 30 hrs/wk)
• EAP (Employee Assistance Plan) - paid by the County
• 457(b) Deferred Compensation Plan
• Public Student Loan Forgiveness (PSLF) Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Executive, Legislative, and Other General Government Support