Community Program Manager, AWS Developer Experience

Amazon.com, Inc.•Seattle, WA

36d

About The Position

Are you a program manager who enjoys building lasting relationships with technical communities? AWS is seeking a driven and focused community program manager to support the growth of our global AWS User Group community. This individual will work with key stakeholders to create frameworks and processes which help scale the global community of AWS User Groups. This includes creation and procurement of program resources, benefits fulfillment, tracking of program engagement, and day-to-day stakeholder support. This role will sit within our AWS Developer Experience organization, where we are shaping the future for how technical builders learn, experiment, and build with AWS by meeting them where they are and providing the right technical education, tools, and resources to enable developer success. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional

Requirements

2+ years of professional non-internship marketing experience
Experience analyzing data and best practices to assess performance drivers

Nice To Haves

Experience coordinating between technical teams, peers and business stakeholders
Experience collaborating with global and local stakeholders
Experience scaling globally
Experience working with technical and business stakeholders from global cross-functional teams

Responsibilities

Work with global User Group lead to support program strategy for scaling community engagement within our AWS User Group community
Create mechanisms and maintain playbooks to ensure stakeholders can seamlessly support growth of AWS User Groups globally.
Manage program benefit fulfillment, distribution, and tracking of resource consumption.
Own processes for analyzing and quantifying the impact (both short and long term) of community engagement via AWS User Groups.
Work with stakeholders to build journeys for connecting User Group members into other relevant AWS programs.